Job description
We are seeking a welcoming and customer focused Receptionist to join our ultra-professional front of house team in our award-winning Sequoia Spa. As one of the first people our members and guests meet, it is of paramount importance that they are wowed by a knowledgeable team offering a smooth check in and useful information about the facilities and treatments.
You’ll need to be organised, and have a great team working ethic, top notch customer service s and excellent communication skills. An interest in the spa environment is also a benefit.
We have opportunities for full-time or part time hours – both would include shift work on a rota basis. Typical shifts would be early (6am - 2:30pm), middle shifts, or late shifts (12:30pm - 9pm).
About Us
The Grove a spectacular 5* venue and resort, offering our customers a slice of tranquillity and calm, away from the stresses of every day life.
Across our 300-acre estate we offer fine dining, a range of outdoor activities (including our famed Golf course) and an indulgent award-winning spa and health club. Being family owned means that both our guests and our employees are treated as individuals and not one of the crowd.
Why join us?
Alongside the personable touches that come with working for a family run business, we also offer a range of benefits that are designed to enable you to feel valued and appreciated as an important member of our team:
- The chance to make use of the on-site award-winning facilities such as the spa, golf course and gym.
- A staff canteen with a free meal during your shift
- A subsidised shuttle bus from Watford town centre
- Generous discounts for you and your family/friends on stays with the hotel
- Subsidised staff accommodation (if required)
Set in 300 acres of stunning Hertfordshire countryside, The Grove is the ultimate five-star retreat. Lovingly restored, the former home of the Earls of Clarendon is situated just 18 miles from London, and is home to an award-winning spa, championship golf course and mouth-watering restaurants.