Spa Coordinator/Receptionist Leatherhead
Job description
Beaverbrook is a carefully curated collection of two luxury hotels. The heart of the brand, Beaverbrook estate, is set amidst 400 acres of countryside in the Surrey Hills and comprises three distinctively designed venues, that make up the hotel, three restaurants and a Health Club & Spa, as well as indoor and outdoor activities, including a home cinema and meeting spaces for all occasions. What binds our hotels together is the Beaverbrook ethos – a warmth and thoughtfulness that makes every guest and employee journey unforgettable and that reflects our approach to exceptional experiences. Striving to turn visions into reality, for guests and employees alike, through unique opportunity and emotional hospitality, Beaverbrook offers something truly special within remarkable surroundings.
The Coach House Health Club and Spa inspired by the English countryside, offers a relaxing, warm and tranquil environment. With six treatment rooms, indoor & outdoor pool, a sauna and steam room it’s a place to unwind and be pampered.
Do you love to provide an unforgettable, enchanting and holistic guest experience?
The Role
As our Spa Coordinator/Receptionist you will be an accomplished coordinator, who thrives on multi-tasking, prioritising workload and ensuring all aspects of the role is delivered to the highest standard.
Enthusiastic and hard-working are two of the key elements we are looking for in our Spa Coordinator/Receptionist. An individual who can work as part of a team or on their own in order to get the job done.
Delivering exceptional service to both our members and guests is at the heart of what we do. Our Spa Coordinator will build strong relationships from their arrival and departure our members and guests will welcome your interaction.
Understanding our environment and product offering will enhance your role and enable you to promote our treatments and retail offering.
The Person
You will be immaculately presented, naturally warm and have a welcoming disposition with excellent attention to detail, fluent in written and spoken English.
You will have great interpersonal skills, hands on approach with a can-do attitude and your work ethic level will enable you to learn, in detail, The Coach House products and offerings.
This is a full-time role, 40-hours a week over 5 days with two days off.
Working evenings, weekends and having a flexible approach towards the hours of work is a requirement for the role.
In addition to a competitive reward, we are committed to investing heavily in your development and helping you grow a long-term career with Beaverbrook.
In addition to a competitive reward, we are committed to investing heavily in your development and helping you grow a long-term career with Beaverbrook.
As a member of our team you can expect to receive:
- Competitive salary
- Discounts on retail, gym memberships, cinema tickets and many more with Hospitality Rewards App
- Personal development support
- Wide range of recognised qualifications and development opportunities
- Discounted rates on Food & Beverage
- Meals on duty for some positions
- 28 days annual leave(including Bank Holidays), rising by 1 day each year for 5 years
- Employee Assistance Programme with Health Assured
- Pension
- Long Service Awards
- Earn up to £1000 for recommend a friend scheme
- Cycle to work scheme
- Uniforms
- Free parking
- And other local benefits
Across the Estate our team will naturally deliver exceptional customer service to each other and our guests, reflecting our approach to unrivalled hospitality.
Beaverbrook aims to blend the elegant with the informal achieved through the delivery of its excellent and incredibly friendly team.
