Job description
In this role, you will welcome our Spa members and hotel residents to the Spa and provide excellent customer service both face to face, by email and telephone. This role includes some reception work as well as cleaning duties and basic pool/plant room management (for which full training will be given).
An interest in fitness is helpful and there may be the opportunity to undertake an aqua aerobics training course.
Responsibilities
- You will have responsibility for the opening or closing of the Spa on a daily basis
- To cover Spa reception, welcome guests and members, give out towels and keys
- To adhere to strict daily cleaning schedules and routine checks
- To make bookings and take payments for treatments and sales
- To issue brochures and letters of confirmation to clients on a daily basis
- To carry out and be familiar with pool/plant room procedures
Skills
- Excellent time management skills
- Self-motivated and able to work alone when required
- Ability to remain calm and professional at all times
- Consistently provide the highest standard of customer service
Job Types: Full-time, Permanent
If you are passionate about the beauty and wellness industry, have exceptional customer service skills, and enjoy working in a fast-paced environment, we would love to hear from you.
Please note that this position may require occasional evening or weekend shifts based on business needs.
To apply, please submit your resume highlighting your relevant experience in technical sales, organisational skills, and time management abilities.
Job Types: Full-time, Permanent
Salary: £20,319.00-£21,500.00 per year
Benefits:
- Canteen
- Discounted or free food
- Free parking
- On-site parking
- UK visa sponsorship
Schedule:
- 8 hour shift
- Day shift
Supplemental pay types:
- Tips
Ability to commute/relocate:
- Aylesbury, Buckinghamshire: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Experience:
- Retail sales: 1 year (preferred)
- customer service: 1 year (preferred)
Work Location: In person
Reference ID: SA0623