solutions specialist Remote
Baskin Livestock, Inc
Full Time
Remote
26.360096153846154 - 21.72980769230769 USD HOURLY Today
Job description
We are looking for an additional Customer Solutions Specialist to support our growing customer base. If you have a strong work ethic, a “do whatever it takes” attitude, and can thrive in a family work environment – this is the job for you! Apply today to begin your journey with an established, reputable, family-oriented company that values its employees’ opinions and contributions!
Responsibilities
- Answer inbound phone calls and respond to email inquiries
- Perform outbound calls with existing customers
- Create service tickets and schedule appointments accurately
- Review customer account information.
Qualifications
- Strong English verbal and written communication skills
- Attention to detail and accuracy a must
- Excellent email handling skills
- Strong customer service focus with the ability to empathize as well as prioritize customers' needs
- Must be able to multi-task
- Solid sales acumen
- Minimum typing skills of 30 words per minute
- Determination to succeed
- Personal accountability is a necessity
- Contact Center background preferred
- Bilingual (Spanish) is a plus.
Job Types: Full-time, Part-time
Pay: $21.73 - $26.36 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- No experience needed
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
Weekly day range:
- Monday to Friday
Work setting:
- Remote
Work Location: Remote
