solutions consultant Port Chester, NY
Job description
Salary: $100k/ yr.
Other Forms of Compensation:
CulinArt Group operates over 250 onsite corporate, higher education, private school, healthcare and destination recreation/leisure dining facilities in 18 states, including cafés, coffee bars, concessions, executive dining, catering and conference dining, social catering/special events, office coffee service and vending. CulinArt’s extremely diverse client portfolio affords great opportunities for career advancement within the company, across multiple industry segments and geographic regions.
Job Summary
The Digital Operations Manager is responsible for managing the end-to-end implementation and ongoing maintenance of all digital solutions. While the Digital Operations Manager is a home-based position, significant travel to clients locations to install, train, support, maintain and troubleshoot point-of-sale (POS), customer facing kiosks, mobile and kitchen display systems, PC/Server equipment, network hardware, and other front of house technology solutions is a significant aspect of this position.
- Remote Work Location - must live in the U.S. near a Major Airport
- The position may require up to 75% travel to operating sites
- Work with Compass Digital (CD) TDMs on POS, kiosk, kitchen/customer displays, and technology installation on location for all CD-supported technology
- Provide go-live support and remain on-location post-installation, as needed, for further manager support and training
- Be an active resource on non-CD-supported technologies and equipment such as Nutrislice, Odin, Horizon, Silverware, MVIX, Zebra and other printers, etc., including implementation, go-live support and trouble-shooting support, field training, etc.
- Travel to existing accounts to support, train and work with managers on technology needs
- Identify areas of concern for manager-training
- Audit existing account technology solutions
- Gather site requirements pertaining to installation preparedness
- Deliver regular status updates to project stakeholders
- Inventory, assemble, place, and connect system hardware; load applications and perform testing to verify functionality; troubleshoot and remedy any issues
- Work with Compass Digital or 3rd party vendors and other team members to ensure any interfaces are functioning properly
- Conduct front-of-house training sessions for operations staff, including cashiers and managers
- Provide go-live support and obtain final sign-off from the onsite team
- Provide systems support to operations teams, as needed
- Support other team members’ projects as needed to achieve team success
- Deliver superior, courteous, professional service at all times
Apply to CulinArt today!
CulinArt is a member of Compass Group USA
Click here to Learn More about the Compass Story!
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
CulinArt maintains a drug-free workplace.
Associates at CulinArt are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Req ID: 1195400
CulinArt Sector
NANCY M TEIXEIRA
[[req_classification]]
About CulinArt Group
CEO: Joseph Pacifico
Revenue: $100 to $500 million (USD)
Size: 1001 to 5000 Employees
Type: Company - Private
Website: www.culinartgroup.com
Year Founded: 1994
