Software Engineer London, England
Job description
We're UserTesting, a leader in experience research and insights; we believe the path to human understanding and great experiences start with a shared understanding—seeing and hearing how another person engages with the world around them and taking in their perspective. Working at UserTesting, you will be empowered to help organizations discover the human side of business–transforming how they work, collaborate, innovate, and bring new products and experiences to market. This is what inspires us, and it's how we enable companies to connect with their audiences naturally and organically through an experience that is uniquely, and intentionally human.
A trusted company by top brands for 15+ years, UserTesting, recently merged with UserZoom, has over 3,400 customers in 50 countries, including 75 of the Fortune 100 companies. Joining our team means being part of a passionate group focused on transforming how companies learn from and understand their customers. Come join us and help us build the engine for human understanding.
The Opportunity
Are you a collaborative Full Stack Engineer with good knowledge of Ruby on Rails? We are looking for someone who will have a significant impact on the technical implementation of our customer-facing features.
You will be involved in challenging projects and initiatives that directly contribute to the growth and success of UserTesting, whilst employing industry best practices such as pair programming, refactoring, code review and continuous deployment.
- Help our customers build great user experiences by working closely with product and design to discover and build solutions that are scalable and performant.
- We work in small teams with significant ownership and autonomy over our project.
- Design, implement, and ship high quality features with a strong sense of urgency and accountability.
- Advocate and lead-by-example best practices in pair programming, refactoring and code review.
- Ensure scalability, performance, and maintainability of the code.
- Work effectively within a team environment, to regularly solicit and act on feedback, focus on root causes, and continually strive to improve.
- Mentor or lead other engineers
- Collaborate naturally with peers and functions outside of engineering, and with peers who are both remote and co-located in Spain and North America.
- They design and develop product features/services in coordination with a squad or multiple adjacent squads, handling ambiguity in requirements gathering and implementation in a self-contained way, and likely recording and structuring it effectively in Jira.
What we are looking for
Software development experience with strong knowledge & experience in Ruby on Rails
Experience with JavaScript/TypeScript frameworks such as Angular or React
Experience with engineering practices such as refactoring, TDD, CI/CD, pair programming, and code reviews.
Experience with agile development processes such as Scrum/Lean/Kanban/XP
Experience working with a large codebase shared with multi-functional teams.
Bonus points for:
Experience with GraphQL
Experience with Kafka / event-driven systems
Experience with service-oriented architectures
Experience with client-side performance optimization, security, and accessibility
Don't meet every single requirement but excited about the role? We encourage you to apply! Research show us that certain demographics are less likely to apply unless they meet 100% of the requirements, but you may be just the right candidate for this or other roles. We know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.
Perks and Benefits
- Private medical and dental
- Monthly wellness and telecommunications reimbursements
- Work from home office equipment stipend
- Professional development stipend
- Flexible hours
- Generous holiday entitlement
- Your Birthday off!
- Mental Wellness Employee Assistance Program
- Cycle to Work scheme
- Employee Referral Programme
- Paid quarterly volunteering days and Charity donation matching via our UT Cares Volunteers and Charitable Giving Committee
- Enhanced family leave
- Employee-led groups to help foster a more inclusive employee experience and build a culture of belonging at UserTesting. Read more here!
To learn more about our team, culture, and customers, check out our careers page, company blog, and press/awards. Aside from a great work environment and the opportunity to make an impact, we're also growing the team quickly–join us!
At UserTesting, we are committed to providing more inclusive and accessible experiences for our candidates. We pride ourselves on building empathy; diverse perspectives, which we believe are the key values to creating exceptional experiences for everyone. Our commitment to providing accessible experiences is driven by this belief and our core values. If you require any accommodations or have any specific requests about how we could tailor our interview process to better suit your needs please contact us on: [email protected]. If you need to speak to someone please ask!
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UserTesting is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives.
UserTesting will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.
We welcome candidates with physical, mental, and/or neurological disabilities. If you require assistance applying for an open position, or need accommodation during the recruiting process due to a disability, please submit a request to People Operations by emailing [email protected].
