software engineer Harmondsworth, England
Job description
Company Description
IAG Tech is a community of IT and digital professionals from across the International Airlines Group (IAG). We drive the technology behind some of the biggest and most successful brands in global aviation, including British Airways, Aer Lingus, and Iberia.
Brought together in 2019, we are a unique community with a shared vision to deliver Technology Excellence and be recognised as industry leaders in the use of technology.
Our mission is to delight customers, enable employees, accelerate business performance, protect our business and increase shareholder value, through the innovative and agile use of technology and data.
We use product-centric delivery teams using agile methods to implement new capabilities at pace and maximise business outcomes. With a relentless focus on improving system performance and stability, we continually strive to find new and better ways to innovate and support the Group.
Our Values
At IAG Tech we share common values to help us create the right culture to underpin our thriving community:
Innovation | we value identifying new ways of using technology to solve business challenges
Empowerment | we value giving people the freedom to operate, that they take accountability, and collaborate with colleagues
Professionalism | we value having and developing the right knowledge and competency to be able to do our jobs to the best of our ability
Transparency | we value honesty and integrity and always share the reality in a manner the business understands
Agility | we value responsiveness, speed and flexibility in everything we do
We celebrate when we see great examples of our values in action and challenge each other when we see these values being ignored.
Job Description
As the Head of Software Engineering for IAG Central Technology, you will work with your peer Heads of Engineering to foster a vibrant engineering community across the Group; help maximise the effectiveness of software engineering through a culture of shared learning and re-use; and establish and demonstrate a consistently high standard of engineering across all the teams in Central Technology. This Central Technology footprint encompasses Infrastructure and Operations; Cyber; Software Engineering and Delivery; Group CTO (Tech Office); and the Office of the CIO.
Major delivery initiatives in scope include: Group identity and access management; upgrades to ServiceNow and Group asset registers such as CMDB; the Group Data Platform underpinning data science activity and machine-learning across the Group; Cloud Centre of Excellence; Business Automation Services (includes RPA and BPM); Software Engineering Tooling; Group Collaboration Platforms; network and infrastructure upgrades; airside and colleague device rollouts and refreshes; telephony system upgrades; and cloud migration of device management.
You will also product manage all the Group’s shared software engineering tools, and drive additional value in the various OpCos through continuous product development of these tools.
Qualifications
Good experience of product management and track record of successfully increasing product adoption and internal customer satisfaction within a large enterprise
Strong technical understanding of AWS and technologies, 3rd party products and broader market for CICD, observability and security within a software engineering ecosystem
Significant experience and a proven track record within a software engineering leadership role in a large organisation featuring mixed model (Agile and Waterfall) delivery
Versed in both cloud-based and on-premise development and experience of working in hybrid cloud models
Demonstrable experience setting up, optimising, operating and evidencing the performance of SDLC tools chains which feature high levels of automation
Extensive knowledge of industry best practice and tooling
Good connections with the software tooling supplier ecosystem
(Desirable) experience of value stream mapping, journey mapping, systems thinking and service design
Additional Information
Benefits
The chance to enjoy a challenging career in an exciting, fast-moving environment in a dynamic industry, working in a multi-cultural environment with great offices in many locations. We aim to provide all our people with a work/life balance, as well as the many benefits offered by a global organisation, including health insurance, pension, and performance bonuses.
Diversity and Inclusion
IAG Tech is part of the IAG GBS organisation, and our people are at the heart of everything we do. We recognise that we can only deliver the required business outcomes if we have a thriving community of technology professionals. Together we strive to become the very best at what we do.
We focus on making Tech a great place to work, with a community that we feel proud to belong to. To help make this a reality, our people strategy focuses on six key domains: Engagement, Talent Management, Reward and Recognition, Performance Management, Learning and Development and Culture.
We understand the importance of Diversity and Inclusion in the workplace to deliver this strategy – everyone should feel part of our team. We want to foster an inclusive workplace, celebrate individuality and embrace differences so that everyone in IAG Tech can achieve their goals and ambitions, regardless of their personal circumstances or background.
As a Group, IAG has an ambition that 40% of senior management roles are held by women by 2025. IAG Tech fully supports that ambition, and we are working to help make it a reality. With this in mind, we have set ourselves the challenging target of recruiting 50% female colleagues by 2030.
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