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We are looking for a Care Support Worker / Healthcare Assistant to join our Children’s Continuing Care Team who provide care to children who have complex health needs, this includes children and young people who have tracheostomies, gastrostomies and other health related issues.

We provide full training in all areas of the job role and will support you to become confident in managing these health needs to really make a positive difference to the lives of the children and families that we care for.

We have full and part time opportunities available to join our team, working across the week with one in four weekends required. This role predominantly consists of night shifts, working between the hours of 10pm to 7am.

Our care support workers will support one child through their full journey of care, providing a supportive and compassionate care package. There is also opportunity to take on additional care packages depending on the hours you will work. Some of our team members have gone on to be assistant practitioners and have taken on additional courses to further their professional development.

We also have roles available in Trowbridge, Salisbury and Chippenham.

As an care support worker, you will be expected to provide compassionate and high-quality care to a child over night by following the child’s individual care plan. You will be an important part of the lives of the children and families that we work with by building rewarding and professional working relationships with them.

As part of each shift, you will complete shift check lists to ensure you have the correct equipment to provide safe care to each child. Throughout the shift, there may be different types of care needed, which will always be in accordance with a care plan set out by one of our nurses. You may also provide personal care, observing and monitoring signs that the child is in pain or becoming unwell and knowing and recognising when to call the parents in the night for advice and support.

Shifts usually start at 10pm and finish at 7am. Each night shift takes place in the family home environment, however you would have access to an on call staff member in case you have any queries or issues.

We are looking for someone who is kind, caring and willing to learn new skills within the health and care sector. You will be an excellent communicator and listener and can work as part of a team but can also work autonomously in line with the training that will be provided.

We would like someone who can recognise their own limitations and ask for help when they need it or when a task is outside of what they have been trained to do.

It is essential that you have a valid UK Driving Licence and access to a car as you will be expected to travel to and from family homes.

We will provide you with all the training and support that you need to become competent and confident with all aspects of the child’s care, including using specialist medical equipment.

We change lives by transforming health and care.

Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.

As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.

Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.

You will feel valued as a Care Support Worker within HCRG Care Group, receiving access to exclusive rewards and benefits including:

• Band 3 salary of £21,730 - £23,177 with NHS Pension and full Agenda for Change terms and conditions
• Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
• Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
• Online and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
• Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
• An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year
• The pride of working for an organisation committed to the highest clinical and quality standards: with a majority of our rated services holding “good” or “outstanding” ratings from the Care Quality Commission