Social Worker Assistant x 2 Hounslow, England
Job description
Would you like to be a part of The London Borough of Hounslow, whose diverse workforce are committed to making a positive difference for our residents and visitors by ensuring the quality of our services are maintained to a high standard?
Hounslow Council is an outstanding council serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we’ve built strong partnerships across the borough which have transformed how we serve one of London’s most diverse boroughs. Hounslow is the world in one place, full of potential, but a borough hit hard -socially and economically -by Covid-19. We have stepped up for our residents and businesses like never before.
About The Role
Hounslow’s Adult Social Care department is a dynamic service, fast- paced service comprising of Social Workers, Social Work Assistants and Social Care Advisors that work with multiple professionals to ensure that residents of Hounslow have access to a Adult Social Care Duty team that will identify the support they require as soon as possible.
The First Contact Team is based within Hounslow House and staff work both on site and remotely.
Within the role as a Social Work Assistant in the Adult Social Care department in the London Borough of Hounslow, staff are required to undertake Care Act assessments, home visits, make and receive telephone calls in relation to residents’ care needs and work together as part of a team to provide the best possible support to our residents.
The First Contact Team is the front door for Adult Social Care and acts as the first point of contact for our residents to request support for their care and support needs. The team work with the strengths of our residents to enable them to remain as independent as possible whilst providing commissioned care and support when required to ensure residents’ needs are met.
Human Rights is at the centre of the service’s work, and we ensure that we are the voice of the resident that we are serving and that we embody our social work values in our day-to-day roles.
We will provide excellent career opportunities and encourages active learning through the learning and development programme on offer.
You will be well supported in your role through supervision, training and professional development.
The successful applicant will have a passion for social work values and supporting residents and staff wherever possible.
Key Responsibilities:
1. Completing Care Act assessments to identify whether residents are eligible for care and support from the Local Authority.
2. Completing duty tasks such as making telephone calls to establish residents’ needs, completing referrals for physio input and any other tasks required to promote the wellbeing of residents.
3. Completing Safeguarding alerts and identifying whether Section 42 enquiries are required.
4. Working effectively as part of a team and contributing to a collaborative environment.
Your Skills:
1. You will have contributed to a positive team culture and be a strong team member, with an emphasis on achieving collective goals and supporting colleagues on a daily basis.
2. You will bring experience of delivering positive outcomes for residents that you have worked with and demonstrate examples of where you have upheld human rights.
3. You will have some knowledge of legislation such as the Care Act 2014, Mental Capacity Act 2005.
4. You’ll have to demonstrate your ability to work to tight timescales in a fast-paced environment and be able to flexibly manage your day-to-day priorities.
Essential for The Role:
Enhanced DBS
We value diversity in its broadest sense. We're committed to creating an inclusive culture where everyone is able to be themselves, give of their best and reach their full potential. We believe that a diverse workforce helps us to better understand our communities and deliver the best services for our residents. We want to receive applications from all regardless of age, gender identity, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race or ethnic origin, sex, sexual orientation, transgender status or social economic background. We want to harness the mix and ensure that everybody can apply and be part of our recruitment processes. We will therefore make reasonable adjustments to accommodate our candidates.
For more information please contact: [email protected] or via telephone on 0208 583 3100.
Interviews will be held during week commencing 22nd May 2023
