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SOCIAL MEDIA MANAGER

LONDON (Hybrid Working)

A benchmarked salary between £29,400 to £35,700 based on your level within our progression framework. You can read more about our approach to performance, salary, and progression here.

Who we are

Born Social is a global social media agency that brings social-first thinking to the brands of tomorrow.

For over 10 years, we’ve helped brands navigate and harness the chaos of social by bringing method to the madness. We partner with the brands of tomorrow, future-focused and growing companies, from household names like Guinness, Dettol, and Primark to the next generation of big brands like Nando's, Uber and Fever-Tree.

We're an ambitious team of almost 100 people and not stopping there. We're growing fast and so we're looking for another Social Media Manager to join our team and work full-time on on one of our biggest and long term clients, Mars Wrigley, across their range of confectionary brands.

As a Social Media Manager your objective is to strategically execute industry-leading social content. From managing our organic content plans, copywriting, community management, reactive content, low-fi content creation, to turning an influencer strategy into reality.

️ What you'll be doing:

• Content ideation and platform strategy: working with our Strategy, Social Media Manager, and Creative teams to ensure we are producing best-in-class, social-first content.
• Low-fi content creation: Getting hands-on jumping on trends to support social-first content creation.
• Scheduling all content across relevant channels.
• Creative copywriting: acting as the voice across the brand channels, writing copy across community responses as well as for captions on our social posts.
• Influencer Strategy: creating briefs for influencers campaigns that align with the brand purpose. Consulting on influencer campaigns for the brand and optimising the content.
• Community Management: owning the strategy for getting into culture through building with community and responding to any comments which give the brand an opportunity to do so.
  
• Trend-watching: Seeking out opportunities to be reactive through regular monitoring of the platforms, pitching, and creating content reacting to social trends and cultural commentary.
• Reporting: responsible for reporting on the success of our output, contextualising data and dissecting performance, leading on any actions in content in response to performance.
• Client communications: Proactively and promptly engage in day-to-day communication with the clients, wider Mars teams and other agencies, organising weekly calls, meetings and Quarterly Reviews.

Who we're looking for:

• You love chocolate: You don't have to eat it but you are definitely excited to work on one of the worlds most iconic chocolate brands!
• You're a creative thinker: You're able to work independently and collaboratively on ideation for social content.
• You love brands and social media: you're fascinated by brands, how they market themselves, and use social media to do this.
• You like creating visual presentations: to help communicate our social strategies and content ideas.
• You have confidence with clients: you enjoy interacting with clients directly, building close relationships, discussing ideas, presenting work, taking feedback.
• You take pride in your work: you always strive to be world-class and are meticulous about your approach and standars.
• You have real drive and ambition: you'll be constantly adapting to the ever-changing world of social, you have have a growth mindset and are a problem solver.
• You'll have two or more years of experience working with social media (agency or brand side).

️ Our values:

Our values aim to pinpoint the magic ingredients for us at our best. We look for people who share our values and can add to our culture.

See Challenge as Opportunity... is about our attitude and to be very clear, this is not a value of optimism, nor is it about loving every challenge.

Say It Simply... is how we communicate. Think of the basic rules of communication - honest, clear, confident.

Do What You Say... is the crux of our reputation and longevity. When you join Born Social, our trust is fully given. It is yours to lose.

Make Each Other Better... is about our culture of collaboration and commitment to development. We are only as good as the people around us so we all take responsibility for developing each other, as well as ourselves.

Consciously Contribute...is bigger than all the others. It ensures we grow right. It broadens our focus beyond Born Social and cements our commitment to doing what’s just, not what’s easy or immediately self-serving.

Everyone's welcome:

We celebrate different ideas, perspectives, and backgrounds here at Born Social. As an equal opportunities employer, we believe in the power of an inclusive and representative team. We welcome applications regardless of race, religion or belief, sex, gender identity, sexual orientation, age, political affiliation, family, or parental status. We don’t simply comply with the Equality Act, we go further and take pride in building a stronger and more creative work environment, committed to inclusion, diversity, and representation.