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Summary
The Social Media Manager will manage and curate digital content for the Company. This position is responsible for producing, posting and managing digital multimedia content to include but not limited to photographs, infographics, blogs, vlogs, videos, and tutorials which be deployed via digital platforms. The individual will have primary responsibility for creating and executing the Company’s Social Media content strategies to maintain an active and engaging presence on all social media channels and ensure brand consistency and terminology, facilitate scaling brand and Company awareness through various social media channels. This is a full-time position in the office.

Essential Functions

• Lead Jeremiah’s Social Media Communication Strategy by developing, executing and maintaining a results-driven social media strategy on all platforms including but not limited to LinkedIn, Facebook, Instagram, TikTok and any other social media platform that Jeremiah’s may use in the future.
• Responsible for posting social media content across all social media channels to stimulate traffic that enforces brand strategy and creates customer engagement.
• Responsible to develop and execute a results-driven strategy using TikTok to engage with community members which promotes the brand and culture.
• Create and manage timely, relevant and compliant social media calendar.
• Curate, create and regularly post relevant articles, graphics, photos and blog posts via the Company’s website, Intranet and social channels.
• Serve as an administrator for social channels and track analytics to be reported to leadership.
• Responsible for managing, responding, and logging reviews received on social channels.
• Regularly attend company events and work with stores to gather digital content for posting on social channels.
• Use social media monitoring expertise to analyze trends, identify potential issues, and successfully engage with community members.
• Research and recommend new digital content and platforms from trends.
• Provides deep understanding of social platforms and algorithms that affect daily content strategy.
• Manage the Social Media Content Library.
• Provide social media guidance and support to franchisees as needed.
• Regularly audit franchisee-controlled social media and review sites for brand compliance and report inconsistencies as deemed necessary.
• Stay up-to-date with current technologies and trends in social media, design tools and applications.
• Create best standard practices for social media community engagement.

Qualifications

• Minimum of 3 years of social media management experience with an emphasis on storytelling.
• Experience using TikTok, Facebook and Instagram to promote brand awareness and community engagement in a professional setting.
• Degree in social media management, communications or marketing, preferred.
• Deep knowledge of social media platforms, their functionality, and digital communities.
• Strong ability to craft exceptional social media content and a passion for emerging technologies.
• Proven project management skills with ability to prioritize, organize time, and consistently meet
• Deadlines.
• Proven attention to detail, experience telling stories online in innovative ways, and a desire to
• push the creative envelope.
• Strong writing and communications background.
• Experience managing social scheduling platforms.

Candidates MUST submit their Portfolio with the application in order to be considered for this position.