Social Media Executive (Freelancer) Remote
Job description
About Crunch:
Crunch is a multi-award winning Software as a Service (SaaS) company born in the heart of Brighton with a brilliant team of 130, over 17,500 clients and 50,000 Crunch Chorus members. Together, we single-handedly pioneered a complete online accounting solution to empower self-employed contractors, freelancers and micro-businesses in the UK, helping them to grow their business and create the lives they want as part of a powerful community.
We’re seeking a highly motivated, proactive and self driven freelancer with a passion for social media and marketing to help us maintain our established social media channels and build new ones!
Work with our amazing team and help us build on our already impressive social media following. This is a remote role and can be performed from anywhere in the UK.
The average time commitment would be a total of 16-20 hours per week Monday to Friday, to regularly respond to questions or comments on our social channels from followers, develop engaging content, maintain our social media schedule and complete agreed project work.
Some substitute support would also be needed to cover any holiday periods if applicable within this initial three month assignment.
Purpose of assignment:
This work is pivotal to coordinate, drive and elevate the online presence of Crunch and showcase our brand, purpose and identity. Skilfully create and curate engaging social media content across all platforms, and build meaningful connections with new and existing clients and partners.
Services to be carried out:
- Research industry trends to ensure new and exciting content is available daily, to enable us to respond rapidly and decisively to any trending topics.
- Transform supplied longform articles into engaging, accurate and concise platform-specific social media content (using Facebook, Instagram, X, LinkedIn and TikTok) that capture the attention of our audience.
- Work with stakeholders across all Crunch departments to identify material for posts, and collect a broad mix of product led and people led content.
- Design eye-catching graphics and impactful short videos or reels to complement posts and boost interaction.
- Strategically schedule posts across all our social media platforms using a social media calendar to ensure we maximise our reach and engagement.
- Utilise social media management tools to streamline posting, monitor and evaluate success and share insights with the marketing team.
- Actively engage with our followers, responding to comments, messages, and mentions in an engaging, timely and professional manner, with the Crunch tone of voice in mind.
- Build and nurture authentic relationships with existing clients, ensuring their queries and concerns are addressed and escalate these to the Client Experience team as needed.
- Collaborate and interact with industry influencers and thought leaders online to expand our brand reach and credibility.
- Proactively suggest new ways to reach new and existing clients to further enhance our social media presence and engagement.
- Stay updated with the latest social media trends, platforms, and tools and seize opportunities to test these out and appeal to new audiences.
- Interact with partners, agency and freelancer support where there are social media elements to consider in their project work.
Experience and capabilities required for assignment:
Essential:
- Excellent communication skills (written and verbal) and used to working with remote teams.
- Strong attention to detail including proofreading and experience with writing short form copy.
- Ability to work independently, take the initiative when needed and think outside the box.
- Demonstrable experience in a social media platform management role.
- Practical usage of social media scheduling tools.
- A passion for staying updated with the ever evolving digital and social media landscape.
Desirable:
- Awareness of the issues affecting accountancy software and service companies and small businesses.
Job Type: Freelance
Salary: £13.00-£18.00 per hour
Benefits:
- Company events
- Company pension
- Gym membership
- Referral programme
- Work from home
Schedule:
- Monday to Friday
- No weekends
Experience:
- social media: 1 year (required)
Work authorisation:
- United Kingdom (required)
Work Location: Remote
