Social Media Department Lead

Social Media Department Lead Manchester, England

SOAP MEDIA
Full Time Manchester, England 35000 - 40000 GBP ANNUAL Today
Job description

Key Details

  • £35,000 – £40,000 per annum
  • Fully decentralised with work from anywhere policy
  • Engaged management team and consistent 8+ NPS
  • Provision for training, equipment, and wellbeing
  • Personal development plan with monthly coaching
  • Birthday off and an extra day off for every year of service
  • Fully remote with WeWork access if desired

Do you have what it takes to lead a passionate department? Can you engage audiences with inspiring strategies? If you possess a natural knack for turning unaware prospects into enthused, repeat customers, then we have a fantastic opportunity for you.

Working directly with our Marketing Director, the ideal candidate will have demonstrable experience in executing engaging, high-performing campaigns across all social media channels. Analysing content reach & KPIs and preparing reports.

Role Responsibilities

  • Provide a transparent management layer between the delivery team and senior management.
  • Help construct game-winning strategies with associated KPIs that are tracked ongoing.
  • Delegate and oversee the delivery team’s actions in relation to each client’s goals and objectives.
  • Take accountability for all clients and team members within the department.
  • Be plugged into emerging trends and marketing conditions, staying abreast of key changes.
  • Adopt the position of key escalation point for client and staff queries within the department.
  • Ensure smooth, consistent operations eg the monthly reports are produced and delivered on time, every month. And client renewals are prepared for in advance.
  • Assist with the training of department members.
  • Be the conduit between other departments.
  • We have a department lead reporting framework that you will be trained on. Your responsibility will be to follow this and make preparations for a department catch-up every 2 weeks with internal senior management.
  • Each day we have a morning stand-up and afternoon retro. The responsibility of this role is to conduct and lead these meetings.
  • Contribute to new sales enquiries.
  • Assist with department member appraisals.

Skills and Experience

  • At least 3 years experience with an agency environment.
  • Strong knowledge and experience in growing social media channels for various brands.
  • Experience in producing engaging, high-performing social media strategies.
  • Key experience with Meta, LinkedIn, and YouTube. Additional channels desirable.
  • Excellent writing and proofreading skills.
  • Clear ability to prioritise, manage projects and produce monthly reports.
  • Superb communication, interpersonal and leadership skills.
  • Passionate, energetic, and proactive ‘can-do’ attitude.
  • Good time management and organisational skills.
  • Ambitious, friendly and enthusiastic.

Why Choose Soap Media?

  • Freshen up your career with our award-winning agency.
  • Fully decentralised with work from anywhere policy.
  • Work on exciting and challenging projects for famous brands.
  • Engaged Management team and consistent 8+ NPS.
  • Talented team of coders, creatives, marketers and smooth operators.
  • Provision for training, equipment and wellbeing.
  • Personal development plan with monthly coaching.
  • Regular meet-ups and fun team-building events.
  • Birthday off and extra day off for every year of service (up to 5 days).
  • Competitive salary, pension & career progression plan.
  • Open, passionate, progressive and energetic culture.
  • Named “No.1 Agency for Customer Satisfaction” by The Drum.
  • WeWork offices with access to 100s of locations worldwide.

Social Media Department Lead
SOAP MEDIA

www.soapmedia.co.uk
Preston, United Kingdom
Unknown / Non-Applicable
1 to 50 Employees
Company - Private
Advertising & Public Relations
2005
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