Social Media Content Manager London, England
Job description
Who We Are…
We are a collection of members' clubs, restaurants, hotels and cinemas, catering to those in the film, media, fashion and creative industries. The company has unique ventures throughout the UK, USA, Canada, Europe and Asia, with new openings planned globally. Soho House is a space for its diverse membership and teams to connect, grow, have fun and make an impact.
The Role…
Soho House is seeking a creative, proactive and passionate Social Media Content Manager to join our global digital and communications team, based in London. Reporting to the Head of Social, you will be responsible for the day-to-day planning and management of our social content on Instagram, Twitter, and TikTok for our Soho House global channel and public restaurant Cecconi's. We are looking for an enthusiastic and confident self-starter with previous experience of delivering engaging, socially optimised campaigns from strategic ideation through to final delivery. With the ability to combine customer and data insight, with creativity and story-telling, your key aim will be to develop and help execute exciting content franchises and one-off posts for all channels to support business objectives. An entrepreneurial spirt is a must.
Main Duties…
- Working with the Head of Social, you will be mostly responsible for all social output across brand channels (Instagram, TikTok, Twitter). This includes creating content, sourcing imagery, writing copy, scheduling and publishing daily content aligned to the Soho House brand
- Manage a social-first content calendar in synergy to our marketing and editorial calendars, alongside local team activations
- Develop and execute social content from wider marketing campaigns, working closely with other teams to ensure alignment with business objectives
- Create original video content for Instagram and TikTok
- Responsible for commissioning content shoots for social; including sourcing photographers, the creation of briefs and on shoot art directing.
- Working with local teams around the world to identity key activations to create content and support on a global level
- Attend events when needed to capture and edit content for social
- Identify and outreach to members to collaborate with for social takeovers, and content creation
- Contribute to creative brainstorms
- Work with the partnerships team to ensure we are meeting sponsored content
- Community management across channels
- Continuously monitor social performance, against KPI's set. Lead on monthly reporting, identifying themes that resonate with key audience and efficiency improvements
- Keep up to date with evolving social media features and trends in order to maintain relevancy and market positioning
Requirements / Qualifications...
- Minimum 3-4 years' experience in a global social media role with an understanding on content production
- In-depth knowledge of the social media landscape especially Instagram, and TikTok
- Basic graphic and editing skills with experience working on Instagram Stories and Tiktok is desirable
- Experience working with social video would be beneficial
- An incredible eye for detail and has a passion for socially optimised content;
- A proven ability of executing successful social strategies including growth tactics, customer retention, increased engagement and best in class content
- Hands-on attitude and high attention to the detail
- Excellent writing and grammar skills, combined with the ability to easily adapt to the brand's tone of voice;
- Highly organised with the skill set to work on multiple projects, strategies and channels at the same time;
- A proactive self-starter who thrives in a fast-paced environment and isn't afraid to get stuck in
- A natural team player, who can work with individuals of all experience levels;
- Keynote / Google Sheets / Social tools
Benefits…
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career.
- Discounts at Soho House globally, as well as Soho Home and Cowshed
- Every House Membership
- Enhanced Pension Scheme
- Enhanced Family Leave
- Private Health and Dental Care
- Cycle to Work Scheme/Season Ticket Loan
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate.
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Opportunities for all…
Soho House was created to bring diverse communities of people together, and we take the same approach when building our teams. We thrive on differences and believe it is critical to our success as a global company. Soho House is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
