Product Delivery Systems Executive Heathrow, England
Job description
This is a key time to be joining British Airways as we Build a Better BA. We take huge pride in our past – but we’re looking to the future as an airline that loves embracing the best of modern Britain. Our country’s creativity, diversity, style, wit and warmth are the same special qualities that make us who we are. If you’re made of the same qualities as us, you could soon be part of the next chapter of our story. Together as one team, we’re connecting Britain with the world and the world to Britain like no one else
An exciting opportunity has arisen to join the Product Delivery team within British Airways’ Global Revenue. From actively supporting the launch of brand-new commercial products to protecting commercial interest on the day of departure, this role really has it all. Joining us now means becoming a key part in our recovery, bringing challenges and exciting opportunities to grow!
To succeed, you’ll need to be an active problem solver, passionate about systems and technology, willing to sharing your expertise to support the business, and always be on the look out to challenge the status quo to deliver change and innovation.
The role spans across two main areas of our organisation – Product Support and Commercial Operations:
Our product support team maintains and develops our commercial selling and support systems. Within this role, you will be a true key-enabler exploring system capabilities to make sure our fare products are shown, distributed and sold to the right channel at the right time. In addition, you'll work with a wider range of other systems such as, codeshare tools and customer messaging.
Our commercial operations team is the face of commercial, tasked with protecting our commercial and customers’ interest inside the operational window. Working in this dynamic team will see you deal with a variety of operational stakeholders, constantly on the look-out to optimise revenue, creatively tackle operational issues and represent commercial in disruption. No day will ever be the same.
Working hours: Product Support work regular business hours, Monday to Friday / Commercial Operations team work shifts, with a 6-on-3-off pattern.
The team will work with you to understand which area best fits your skill set, interest and personal needs. Over the longer term, colleagues have the opportunity to be rotated between the two areas, in order to further develop their skills and capabilities and experience different parts of the business.
In total, we are looking to recruit two (2) additional colleagues for the Commercial Operations Team and one (1) additional colleague for the Product Support Team. Please indicate which of the two teams will have your preference, when applying.
Your impact on British Airways will be rewarded with a competitive rewards package plus the opportunity to develop and progress your career in many directions.
Our Corporate and Support roles come with big potential to make your mark on our business. The airline industry changes so fast that we’re constantly evolving and finding new ways to impress customers and get ahead of our competitors. If you’re an innovator and brave and bold thinker, you will be in your element at British Airways.
Your impact on British Airways will be rewarded with a competitive rewards package plus the opportunity to develop and progress your career in many directions.
Not only will you have the chance to further your career development within BA, you’ll have access to our competitive reward and benefits package. This includes core company paid benefits such as a Defined Contribution pension scheme, generous Life Assurance cover and a whole host of options to support your physical, mental and financial wellbeing. You can also sign up for a range of voluntary benefits such as Private Medical cover, Dental and Critical Illness cover, Technology Scheme, Cycle to Work and Electric Car Scheme. And of course, you’ll be able to enjoy the benefit of staff travel as soon as you join us.
At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.
Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.
N.B. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities
