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Social Media & Community Manager Gatwick, England

Nestle

Full Time Gatwick, England 36000 GBP ANNUAL Today

Job description

Position Snapshot

Company name: Nestlé UK&I

Job title: Social Media & Community Manager

Location: Gatwick, London

Salary up to £36,000 depending on experience + potential bonus + excellent benefits

This is a full time permanent opportunity but we are always open to discuss individual’s flexible working needs so please speak to us during the recruitment process to understand what this could look like.

Position Summary

We are currently recruiting for an exciting opportunity for a Social Media & Community Manager to join our social media team based at our Gatwick office. Reporting directly to the Senior Social Media Manager, you will have the scope to be the voice of the world’s largest food & drink manufacturer, with some of the worlds most loved Infant Nutrition brands, think SMA, Little Steps, Cerelac and more! You’d be working in our amazing team that’s always looking to drive best in class strategy, content & engagement when it comes to all things social.

A day in the life of a Social Media & Community Manager...

Ultimately, you will be responsible for managing and growing our SMA social media community, across multiple platforms, supporting our overall business objectives. You will support in shaping our social strategy & direction, developing and delivering engaging social campaigns and content through our in-house teams and driving world class community engagement to enhance our brand presence.

Key responsibilities of this role will include:

Deliver engaging social content that drives Nestlé social media equity and positive share of voice, leveraging consumer engagement opportunities online.
Support and execute the social community strategy and direction, informed by the business objectives and insight, working closely with the wider Social Media teams, Consumer Engagement Services (CES) team, Brand teams, Digital & eCommerce.
Understand the changing consumer landscape and champion the social consumer, providing insights, recommendations and thought leadership to the wider business.
Present confidently to stakeholders across the business.
Serve as the social voice for our SMA brand, collaborating with brand teams and creative agencies to develop great paid and organic campaigns in line with our Regulatory and Legal teams that really add value.
Instagram, TikTok, Pinterest and more! Responding and engaging with consumers and fans, working with Careline support and internal stakeholders to execute flawlessly.
Identify and react in a timely nature to tactical & trending opportunities.
Support the proactive management of observed emerging issues, working closely with our Corporate Communications and Careline support teams to drive, shape and protect our brands and reputation.
Collaborate cross functionally with internal and external stakeholders to determine the most impactful content, including working closely with our in-house Content Studio Team to brief paid and organic social content.
Report on monthly social performance to track and share key KPIs.
Use data & insights to inform strategy.
Develop thorough social listening reports that deliver actionable insights for brand teams.
Manage and lead the growth of our social community and drive sign-ups for SMA Baby Club using in-house tools for a seamless end to end process.

What will make you successful

We are looking for somebody with a flair for Social, constantly looking to push our brands to innovate and change the way we behave on Social Media whilst understanding the complex environment that our SMA brand operates in. You will ideally be qualified to degree level and have some previous social experience either in-house or within an agency. You will be passionate about babies and children and be keen to bring this to life across our Social Media channels. You’ll be constantly thinking of ways to innovate with content through great creative ideas. You’ll also:

Be passionate about creating engaging content that delivers for our brands and disrupts the Infant Nutrition space on Social.
Experience of managing social communities for brands working across a wide range of social media platforms.
Have experience of having worked with babies and/or children in some form or other.
Have experience managing influencers and creating long-lasting meaningful relationships.
Have experience with paid social media and boosting.
Be familiar with trending content to understand how Nestlé can be involved whilst maintaining relevance to our audience & tone of voice.
Have a proven track record of engaging with consumers including copy writing.
A pro-active, enthusiastic approach as well as excellent communication skills.
The ability to prioritise and manage multiple projects with fast-moving deadlines.

And finally, you will feel comfortable to challenge the status quo, have a real passion to learn and understand the importance of building positive relationships across the business. Coupled with this you will thrive in an environment that is often ambiguous, understanding how to navigate yourself and stakeholders to positive solutions. This really is a fantastic development role offering you a great opportunity to get stuck in whilst working in a collaborative, creative and supportive team.

What you need to know

What can we offer in return? Great benefits you’d expect from a business the size of Nestlé – in the shape of a competitive salary and benefits package, bonus scheme, flexible working scheme, 25 days holiday plus statutory holidays plus flex leave, pension scheme and a real focus on personal development and growth.

The closing date for this role is 9th March 2023.

We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don’t delay in submitting your application.

At Nestlé, our values are rooted in respect – for our employees, our customers and our consumers. That’s why championing diversity and inclusion is so important to us; when we embrace different perspectives and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. We are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process. Be yourself, everyone else is taken!

Right to work in the UK

In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. The successful candidate therefore must be able to demonstrate their right to work status for the UK during the recruitment process. We have assessed this role and it could be applicable for sponsorship under the Skilled Worker route. If you do not have the right to work in the UK and you are unable to gain this independently, we may be able to provide sponsorship under the Skilled Worker route in line with the Home office guidelines. We encourage you to review the UK Home Office guidelines ahead of submitting a job application to review whether you meet the eligibility criteria under the Skilled Worker route and understand the immigration fees that you would be responsible for when making a visa application. If you require sponsorship, please discuss this with us as part of the recruitment process.

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