Social Impact Client Coordinator

Social Impact Client Coordinator London, England

SLR Consulting
Full Time London, England 31177 - 33000 GBP ANNUAL Today
Job description

Business for Societal Impact (B4SI) is the global standard in measuring and managing corporate social impact and the B4SI Frameworks form a robust measurement standard that any company can apply to understand the difference their contributions through community investment, business innovation and social procurement, make to business and society.

In 2021 B4SI evolved to provide a more holistic social impact management model, enabling businesses to authentically become a business for societal impact through use of the B4SI frameworks, management tools and expert support. Never has the “S” in ESG been as important to businesses and the people they impact, and through widespread interest in the use of the B4SI Frameworks, the B4SI team are expanding across all regions to meet the demand for its services.

We are seeking a new team member to support us in driving change in social impact; to provide expert support to companies on their social impact journey and to support the growth of B4SI across the EMEA region. The role will be part of the Global B4SI team.

The role

This role will focus on supporting the management of the growth of B4SI in the EMEA region.

The key responsibilities of the role include:
  • Building close working relationships with clients; provision of support in the application of the B4SI Frameworks, and supporting material, ensuring maximum client satisfaction and retention. In turn supporting clients to reach their social impact objectives using B4SI’s social impact framework, supporting tools and other resources.
  • Proactively support the growth of companies in the B4SI Network and using the B4SI Framework, on-boarding new clients, and supporting clients in identifying opportunities to continually improve.
  • Membership management and administration (e.g., renewals, on boarding new members, updating payment systems, sending clients invoices, maintaining accurate records of clientele information within CRM systems etc.)
  • Collecting and analysing client data and providing recommendations based on the data.
  • Maintaining regular contact with clients, informing clients on upcoming events and other developments relevant; project manage and support the roll out of specialist elements in the development and innovation of B4SI service offerings.
  • Communications: Support management and delivery of B4SI events and thought leadership. Management and coordination of B4SI content via digital media platforms– newsletter, social media website etc. Contributing to leading and project managing specialist elements in the development and innovation of the B4SI client offering and support services.
  • Getting involved in the curation and delivery of Thought Leadership through participation in events, authoring blogs/ articles/ papers on subject matter relevant to the B4SI network of companies.
  • Client focused approach always seeking to respond efficiently and effectively to the needs of client, identifying business development opportunities and supporting the growth of the B4SI network.

About us

SLR are global leaders in environmental and advisory solutions helping our clients achieve their sustainability goals. We are a consultancy with over 2400+ employees across 6 regions – including over 850 staff across Europe. Our ‘one team’ culture is at the heart of our business, providing a collaborative and supportive environment for professional development.

Along with competitive salaries, our people enjoy a comprehensive benefits package with a company pension plus excellent healthcare offering, travel and life insurance, critical illness cover and a structured career framework with regular reviews offering outstanding opportunities for progression. Alongside 25 day’s annual leave, SLR offer flexible, agile and hybrid working which enables staff to tailor hours worked around core hours, and our family friendly policies help balance the needs of professional and family life.

About you

To be successful within this role, we envisage you'd possess most of the following:
  • Strong analytical and research skills gained in work or academic career
  • Excellent written communication skills with strong attention to detail as well as the ability to evaluate and consolidate key information
  • Direct experience in a client facing role, and ideally a knowledge of social impact, either with internal or external clients
  • An understanding of the ESG agenda/Corporate Responsibility/Sustainability with a focus on Social Impact and what it means for business
  • Data analytics and data management experience to enable proactive development of uses for data
  • An effective time manager and team player, capable of managing multiple projects simultaneously able manage clients to meet deadlines, keep track of dates and progress
  • A personable, focused, and professional approach to work
  • A strong communicator, capable of producing written reports and delivering oral presentations; ensuring good client service
  • Language skills would be an advantage

Diversity, Equity and Inclusion

SLR Consulting is committed to being an equal opportunities employer, and our expectations go beyond purely complying with legislation. Diversity, Equity, and Inclusion (DE&I) are at the core of who we are and who we choose to be. We embrace diverse cultures, perspectives, skills, and experiences within and outside our organisation. We respect and celebrate difference to ensure SLR is a place where everyone feels included, is encouraged to be their authentic self and has opportunities to grow.

Across Europe, our DE&I agenda is driven forward through our DE&I Committee, which actively promotes diversity, equity, and inclusion across both our internal processes and our client work. Globally, our Global Culture & Diversity Council brings together representatives from across our regions to share ideas and best practice that can be incorporated into our global policies, enabling greater transparency and supporting the development of an inclusive culture, inclusive approaches to policies and practices, and to personal behaviours.


Job Description

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Key Responsibilities

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Country

United Kingdom

Office

London

Social Impact Client Coordinator
SLR Consulting

https://www.slrconsulting.com/en
Aylesbury, United Kingdom
Neil Penhall
Unknown / Non-Applicable
1001 to 5000 Employees
Company - Private
Business Consulting
1994
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