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SME Account Manager - Scotland East Lothian
Job description
- A dynamic and fast-paced environment where inclusion, learning and collaboration are key to success.
- The chance to work with innovative technology, advanced tools and software.
- Ongoing training and development to help you grow your skills and career.
- A competitive compensation and benefits package.
- A safe, clean and fun workplace.
What You’ll Do
- Meet all sales objectives to drive Tesla’s mission, including but not limited to: driving new account creation, solidifying orders, scheduling sales meetings, maintaining regular and proactive outbound contact, and hosting test drives for prospective clients.
- Reach out proactively to SMEs within your assigned region that have not yet referred to Tesla. Operate with a real “hunter” mentality, with high activity levels to stimulate demand.
- Own the relationship for SME corporate clients your assigned region, not only educating them about our company and our vehicle offerings but also ensuring a great customer journey and ownership experience throughout.
- Open company car policies and become the preferred EV OEM for SME clients.
- Drive our customers’ success by acting as a facilitator to meet their needs.
- Partner with the inbound SME channel (retail) to further drive sales through training and support.
- Establish and manage all contractual agreements with these customers where applicable.
General Duties
- Actively partner with [the Market Lead/the Enterprise Lead] to develop a cohesive strategy for the growth of Business-to-Business sales within your assigned region.
- Manage your part in the overall business plan by working with other departments. Facilitate partner meetings regularly and effectively.
- Develop and maintain comprehensive product knowledge in respect of all vehicles, processes and business finance solutions. Conduct competitor analysis on a regular basis.
- Use Tesla’s internal tools to manage your pipeline, including but not limited to logging appointments, calls, test drives, contacts and meeting notes.
- Ensure customers are fulfilling their contractual obligations (e.g. payment terms).
- Continuous improvement of processes and procedures to reduce operational friction.
- Perform ad-hoc duties as and when required.
- Be a self-starter and a team-player.
- Take ownership and operate with first principles thinking.
- Love to change the status quo and work well in high-pressure situations.
- Be strategic, creative and proactive.
- Be self-aware, flexible and open-minded.
- Possess a rare combination of mental agility, analytical thinking, hands-on problem solving, and a customer-service mindset.
- Be an advocate for your customers and your colleagues.
- Bachelor’s degree or equivalent professional sales experience.
- Ideally some experience in Business-to-Business or commercial sales with proven track record to meet and exceed targets and goals.
- Self-starter who possesses exceptional time management skills and has great attention to detail.
- Strong ability to prioritize, manage multiple projects, and adhere to business-critical deadlines.
- Passionate dedication and ethical approach to sales management and operations.
- Ability to develop collaborative relationships and act as a well-respected, trusted partner that others want to work with.
- Strong team-player, driven and passionate about Tesla’s mission.
- Excellent relationship management and communication skills, both oral and written.
- Solid knowledge of business appropriate financial options and incentives.
- Fluency in English required.
- Full driving license held for 2 years and over.
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