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Job description

Who We Are

LMG has been at the forefront of innovation within the built environment since 1986.

We deliver integrated smart building technology projects and support services which provide sustainable long-term growth and profitability, as well as diverse range of career opportunities; enabling both our people and our clients’ businesses to flourish, whilst setting a new standard for what is possible in the built environment.

As experts in smart building technology, we want to inspire new ways of thinking, deliver excellence and establish new models for doing business – with people, partners and customers – built on trust and shared values, rather than transactional relationships.

Alongside actively working to support the raising of standards in training and professional qualifications, we invest heavily in the development of our people. We give them access to continuous learning opportunities, leading to the freedom of working autonomously and making their own informed decisions, whilst benefiting from a supportive and collaborative working environment.

Job Summary

As aSmart Building Infrastructure Technician, you will be based at Gatwick Airport, working within LMG’s dedicated team responsible for the on-site installation, support and maintenance of specialist smart building technology across the entire estate.

Whilst you will have strong underlying competencies in the installation of copper and fibre network infrastructure, you will also have a willingness to learn and further develop skills, working across multiple smart technologies including, Audio-Visual, Electronic Security, IoT and Wired, Wireless & Mobile Networks.

By demonstrating solid levels of knowledge, skills and expertise in cabling infrastructure and associated tech equipment installation, you will help the team to deliver projects on time and on budget, with a focus on technical excellence and maintaining Health and Safety standards.

You will also provide consistently high levels of customer service, this being a vital part of the role, and achieved by working diligently to accurately interpret and deliver our customers’ needs.

Key Tasks and Responsibilities

Copper and Fibre ICT Infrastructure:

· Install, terminate, and test copper (CAT-5e/6/6A), fibre optic (OS1/2 & OM3/4/5) and voice (CW1308) ICT cabling infrastructure.

· Install, terminate and test Electronic Security & Audio-Visual cabling infrastructure.

· Conduct infrastructure testing with Fluke test equipment and management software (Linkware) and ensure compliance with manufacturer, customer and published standards.

Other Smart Building Technologies and Systems:

· Prepare, construct and install telecommunications equipment cabinets, either pre-built or from flat-pack.

· Arrange and install fixtures and fittings appropriate for the intended use.

· Install containment systems in a safe manner, using the correct tools and methods for cutting, shaping and mounting tray, basket trunking and conduit.

· Install end-point equipment i.e., Electronics Security (cameras & doors), Wi-Fi & Mobile Access Points, IoT Sensors and Audio-Visual devices using appropriate fixings and media.

· Install network equipment into cabinets, in accordance with manufacturer’s specifications including servers, routers, switches, controllers and WAN equipment.

· Carry out all equipment and system patching.

Maintenance and Fault Finding

· Support our technology commissioning teams with commissioning, maintenance, servicing, fault-finding, fault rectification, decommissioning and equipment relocation.

· Carry out network infrastructure maintenance tasks. Identify, locate and repair common faults.

Documentation:

· Complete accurate, timely documentation and provide appropriate certification to the customer

· Report on progress and any issues affecting the work to line managers, using designated systems and agreed processes.

Health & Safety:

· Comply with Risk Assessment, Method Statement (RAMS) and on-site Health and Safety requirements.

Work from construction drawings, diagrams and schematics, scopes and specifications, ensuring responsibilities under the Health and Safety at Work Act 1974; in particular, the need to take care of own health and safety in the workplace, whilst also being responsible for those that might be affected by own actions.

Knowledge

· Understand the basic elements of IT network architecture, including the range of cable types and networking equipment.

· Understand the test parameters for copper and fibre cable certification in accordance with appropriate industry standards e.g., BSEN 50346 – Information Technology-Testing of Installed Cables, the routine for test equipment service and calibration.

· Possess an understanding of Access Control installation standards including break glass units, sounder beacons and maglocks, plus CCTV installation and configuration.

· Possess an understanding of the installation of containment systems.

· Understand the types of health and safety risk that could be incurred whilst carrying out cable installation tasks, who might be affected by the risk, and what actions can be taken to mitigate the risk.

· Aware of legislative requirements under the Working at Height regulations, including personal competence and inspection regimes, with particular relevance to the need for PASMA training and certification.

· Familiar with the concept of the ‘internet of things’ (IoT) and the effects of emerging technologies on media selection, installation practices and additional testing requirements.

· Familiar with the structural components of equipment racks/cabinets and how to assemble them to meet the requirements on the infrastructure design.

· Understand the need to maintain accurate documentation and the depth of information required for successful completion and handover to the customer.

Skills

· Good communication skills, both written and verbal, in order to communicate effectively with colleagues and key stakeholders in the customer’s organisation.

· Good MS Office Suite (Outlook, Excel, Word, Teams etc.) and general IT skills.

· Ability to follow clear directions and work in accordance with agreed processes.

· Use literacy and numeracy skills to quantify requirements and timelines for tasks to be carried out.

· Follow best technical practices to maintain quality standards whilst meeting agreed timescales.

· Interpret detailed project plans to construct and fix network equipment cabinets, prepare cable pathways, and install cable support and containment systems.

· Proficient in the use of testing equipment, including OTDR and Fluke DTX 5000.

· Comply with Risk Assessment, Method Statement (RAMS) and on-site Health and Safety requirements.

· Work at height in a safe manner and is competent in the use of Mobile Equipment Work Platforms (MEWPs) and can assemble, dismantle, use and inspect prefabricated low-level access towers.

· Reduce the danger of working in confined spaces by implementing appropriate health and safety procedures, using and maintaining personal protective equipment.

Behaviours

· Focused and thorough, working to consistently high standards.

· Self-motivated and disciplined, applying effective time management to manage workload in order to meet deadlines.

· Applies initiative to overcome any obstacles encountered in the workplace.

· Ensures the health and safety of self and others in line with the Health and Safety at Work Act.

· Has a flexible approach to working hours; ability to work overtime as and when the business dictates.

· Anticipates security issues and demonstrates a commitment to safeguarding data integrity.

Qualifications

Essential

· A valid ECS/CSCS Card.

· A relevant qualification, e.g., CNet CNCI®, CNet CNIT ®, BICSI Installer Level 2/3 or a recognised equivalent.

· Full, clean Driving Licence.

Desirable

· First Aid (preferrable).

· Minimum 5 A*-C GCSE's, including Maths and English.

· IPAF or PASMA.

Experience

Essential

· At least 3 years relevant practical experience in a similar role.

· Experience installing mainstream copper and fibre ICT cabling systems.

· Awareness of Audio Visual, Electronic Security, IoT, and Wired & Wireless Network architecture.

Desirable

· Previous experience within critical infrastructure at an airport or Transport hub would be advantageous.

· Containment installation experience (Conduit, Basket/Tray, Metal and PVC).

Additional Information

Working hours:

· Monday to Friday – 7.30am to 5pm

· Flexibility to work night shifts – 7.30pm to 5am

· Overtime (if / when available).

Job Types: Full-time, Permanent

Salary: From £28,000.00 per year

Benefits:

• Company events
• Company pension
• Cycle to work scheme
• Employee discount
• Life insurance
• Referral programme
• Sick pay
• Wellness programme

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Night shift
• Overtime

Work Location: In person

Reference ID: SMARTBUILDINGTECHNICIAN