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Site Support Coordinator

As a Site Support Coordinator, you will be working with lots of people across departments on site. You will be the key support for document control and pay systems across the site. You also will be responsible for indirectly managing a budget of £100K.

You will gain the exposure to be involved in improvements within the area or streamline processes for other areas/departments.

There may a small amount of remote working flexibility when work permits.

Job Purpose

The Site Support Coordinator is responsible managing a range of business activities which enable the running of the business, including administration, procurement, information management, communications (both internal and external) and supporting the Site Director (SD) and Site Leadership Team (SLT) in the running of the site.

They work directly with the business, including those in direct roles (manufacturing, testing, fixing, shipping), those in indirect (often office-based) roles, and leaders up to and including the Site Leadership Team. They also work with some Central and offshore teams, including third parties. They are also required to work with vendors, service providers and external bodies (such as the local council).

The Site Support Coordinator is a ‘super-user’ for a number of software programmes across documentation, procurement and people management. They are responsible for training and ongoing support for site staff in the use of these systems.

This Site Support Coordinator is expected to work supporting site administration Tuesday to Thursday and the SAP centre Mondays and Fridays, with flexibility depending on business need.

In this role you will…

• Ensure site support requests (documentation, procurement, etc.) are addressed in a timely manner and to an excellent standard to support the smooth running of the business.
• Be a subject matter expert for electronic documentation management (VQD) and release coordinator. Support staff in the use of this system, providing training where required.
• Be a subject matter expert for the purchase to pay process (‘P2P’) within ERP, and associated transactions and reports. Support staff in the use of this system, providing training where required. Work with the offshore teams and ensure escalations are made in a timely manner. Responsible for performance managing P2P on site. Support staff in the use of this system, with training where required.
• Control the admin budget and have responsibility for the site P (purchase) card, ensuring all spend is within policy.
• Administer emergency response team payments annually, and support rotas for emergency response and main controllers as required.
• Provide personal administrative support for SD and SLT for areas not covered by offshore services e.g. preparation of agendas, meeting facilitation, event planning and set-up, and minute taking. Manage logistics and associated arrangements for visitors to site, site events, and for SD/SLT when travelling.
• Handle sensitive and confidential company and personnel information appropriately.
• Work with the site Engagement Lead on communications and events such as townhalls. Deputise for this role with respect to communications/engagement tasks.
• Management of documentation within SAP centre to support manufacture including release and completion of batch documentation (Batch Manufacturing Records and Non Routine Request Forms).

Closing Date for Applications: Sunday 13th August 2023

Please take a copy of the Job Description, as this will not be available post closure of the advert.

When applying for this role, please use the ‘cover letter’ of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application.

Why you?

Basic Qualifications

We are looking for professionals with these required skills to achieve our goals:

• SVQ Level 3: Highers / Higher National Certificate / Apprenticeship or equivalent, or demonstrable work experience
• Experience in administrative work, document control and/or a procurement role, ideally in a regulated industry.
• Ability to manage and prioritise workload of self, and to use own initative to solve problems.
• Strong communication skills (written and verbal) and the ability to explain clearly, and to train others.

Preferred Qualifications

If you have the following characteristics, it would be a plus:

• Further education in Administration, Business/Management, IT/Information Systems, Procurement or other relevant discipline

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to positively impact the health of 2.5 billion people by the end of 2030.

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a workplace where everyone can feel a sense of belonging and thrive as set out in our Equal and Inclusive Treatment of Employees policy. We’re committed to being more proactive at all levels so that our workforce reflects the communities we work and hire in, and our GSK leadership reflects our GSK workforce.

As an Equal Opportunity Employer, we are open to all talent. In the US, we also adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class*(*US only).

We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on [email protected] or 0808 234 4391. Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels

As you apply, we will ask you to share some personal information which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially.

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