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Job description

Leisure Guard Security (UK) Ltd has been established for over 20 years, providing a wide range of security solutions to SME and Corporate businesses throughout the United Kingdom.

We at Leisure Guard Security aim to be a leading provider of manned security services to the Leisure, Retail, and Construction Industries, through recognition as a company that gives a great deal of attention to the needs of its employees, customers, and the services it provides.

We provide a wide range of services, ranging from Ambassador/Concierge Guards, Static Guarding, Mobile Patrols, K9 Guarding, Monitored CCTV Towers; to Fire Security Solutions, extinguisher servicing and supplying, as well as general commercial cleaning and COVID-19 Decontamination, Fogging Services and more.

Leisure Guard Security (UK) Ltd has recently received the Professional Security Services Provider of the Year Award on behalf of Corporate INTL European Awards 2023. We are also proud members of the Armed Forces Covenant.

We are an ‘Equal Opportunities’ employer and abide by the ‘Working Time Directive’.

Job Title and Location:

Door supervisor, [Cheshire Oaks]

Role Purpose:

We are seeking a professional ‘door supervisor’ to support the operations of the business.

The position is based at a family entertainment complex consisting of bowling, arcade & other activities.

You must hold a valid SIA door supervisor license.

Role Requirements:

We seek to fill this post at the earliest opportunity

27 hours per week.

Week & Weekend Nights

£12 per hour after successful probation period.

Overtime available and must be flexible.

Immediate Start.

6-month probation period.

Relevant site-specific job training will be provided.

Duties are but not limited to:

• Ensure that a safe and pleasant environment is maintained.
• Welcoming customers to the venue when they enter.
• Venue patrols.
• Complete incident reports for any issues that may occur.
• Liaise with police or other emergency services when required.
• Dealing with venue managers.
• Ensure that all policies are implemented and maintained.
• Adhering to security and health and safety procedures.
• Adhering to different Assignment Instructions.
• Duties may vary, depending on which site you cover.

To be suitable for this role you must meet all of the following criteria:

• Be smart and always well presented.
• Have a valid SIA DS licence.
• Be polite, helpful, and diligent, with a ‘can do’ ethos.
• Have excellent communication skills, both written and verbal.
• Be able to provide the highest standard in customer service.
• Have previous experience in the security industry.
• Be flexible and reliable to meet the role requirements.
• Have a calm personality capable of controlling difficult situations.
• Be able to work without supervision and as a member of a team.
• Have a full five-year checkable work history and required documentation to be vetted.
• Be at ease with using technology to submit reports and communicate with support teams, clients and management.
• Be comfortable dealing with client staff and management and communicating/escalating issues.

Documentation that must be provided by the applicant upon request:

• SIA Licence(s)
• Driving License (including check code)
• Passport or full birth certificate
• Visa (if relevant)
• Bank Statements with account number, sort code and address
• Proof of address (such as a utility bill)
• Proof of National Insurance Number

Please read very carefully as before applying for this role you must:

• Be confident that you will be able to undertake 100% of all the specific duties.
• Meet ALL the criteria listed in this advertisement. Partial compliance is not acceptable.
• Ensure your CV evidences your skills, qualities and career history that make you suitable for this role.
• Be able to provide all the documentation and vetting information when requested.
• Assume that if you have not heard anything within a month of your initial contact then you have not been successful on this occasion. Thank you for expressing your interest in working for Leisureguard Security.

Job Types: Part-time, Permanent
Part-time hours: 27 per week

Salary: £12.00 per hour

Benefits:

• On-site parking

Schedule:

• Night shift
• Weekend availability

Ability to commute/relocate:

• Ellesmere Port: reliably commute or plan to relocate before starting work (required)

Experience:

• Door Supervisor: 2 years (preferred)

Licence/Certification:

• SIA License (required)

Work Location: One location

Reference ID: Tenpin Cheshire Oaks