Job description
Mission/Vision of the company
This hotel could be described as Europe’s best luxury hideaway. The hotel is located at a beautiful location with great history. Sophisticated interiors are combined with forward thinking technology to offer the perfect experience. Of course, a high service level and wellbeing for the guests is key to this hotel.
Internship
As an operations intern you will have a very diverse set of tasks. The role includes cross development in different apartments from rooms, restaurant to front desk. You will be working together with a small team.
Profile Student
You are a highly motivated person and it is your goal to have a career in the hospitality industry. You are a great team player and very flexible towards work and tasks. Strong verbal skills in English are important.
Field of study
- Hotel & Hospitality
Daily tasks
- Assist waiters with breakfast, lunch, afternoon tea and dinner shifts
- Take orders
- Serve clients
- Offer friendly and efficient service to guests
- Assist with the cleanliness of the restaurant
- Use the Micros system
- Closing restaurant shifts and cash banking
- Assist hotel valets with daily duties
- Linen porterage
- Assist with mini bar reports
- Assist guests with luggage
- Room guests
- Assist housekeeping with the cleanliness of the hotel
- Assist with kitchen duties
- Training on Opera system
- Check guests in and out
- Answer the phone and emails
- Offer excellent guest experience
You are/have
- Excellent in English both verbally and written
- Motivated
- Team player
- Flexible
- Friendly
- Service oriented
Languages
English
Location
London, England