Job description
- Day to day running and management of the shop
- Customer satisfaction and service
- Developing strong supplier engagement and liaising with our suppliers for stock delivery
- Stock management including checking, rotating (date checks), ordering, and taking deliveries (checking against invoices and delivery notes)
- Health and safety responsibilities in relation to hygiene, dangerous equipment (alcohol, cigarettes), manual handling and first aid
- Ticketing and pricing of produce
- Dealing with customer complaints appropriately
- Maintaining a safe work environment by enforcing safety regulations and addressing hazards
- Ensuring that new products are stocked on shelves and displays are updated regularly
- Overseeing the efficient running of the store by monitoring employee performance, resolving employee issues, and scheduling staff rotations
- Managing inventory levels and ordering supplies as needed
- Handling customer complaints and resolving issues quickly to increase customer satisfaction and loyalty
Job Type: Full-time
Salary: £27,000.00 per year
Benefits:
- Company pension
- Flexitime
- Referral programme
- Work from home
Schedule:
- 8 hour shift
- Flexitime
Ability to commute/relocate:
- Hounslow: reliably commute or plan to relocate before starting work (required)
Work Location: One location
Reference ID: Shop Supervisor