Shop Manager - Glenrothes Glenrothes, Scotland
Job description
Shop Manager - Postgate, Glenrothes
You will be given various shifts - which will change week to week, and will include weekends - between 5:00am and 5pm - any 5 days from 7.
You will be a positive, motivated, and friendly person who is able to use your own initiative to drive standards and deliver great customer service. By being a team player who is reliable, helpful and with a ‘can do’ attitude, you can help us to build an exciting future.
With lots of drive, and an awareness of the positive impact you can have on our customers, you will go above and beyond what is required and create an inclusive and positive experience for everyone who visits our shops.
By being open, honest, and flexible, you will be able to roll up your sleeves and get stuck in, to all the daily activities we have in our shops.
At Baynes’ we are striving to become the nation’s favourite baker. We believe in using traditional baking methods and processes where we can, focusing on product freshness and quality of ingredients. To help us achieve this, we have ambitious growth plans across central Scotland. We are focused on the long term - by investing in our people, our bakery and our shops and building close relationships with communities in which we serve.
Our Values
Customer Focus – Our customers are the heart of our business. We believe whether you are an internal or external customer, we should offer the best possible products or service, to you every day.
Respect – We value everyone`s contribution and treat you as an individual, and we all act with integrity in everything we do.
Continuous Improvement – We aim to take advantage of opportunities and by acting quickly and working together, we will help Bayne`s to improve and grow.
Sustainability – We make decisions for the long-term sustainability of the business, for our customers, employees, and the community.
This is an opportunity to support a fast-paced retail operation, where we provide great tasting affordable products to our customers daily. Our shops are the busiest in the early morning and at lunch time.
And the 3 keys to success in this role are;
1. Manage and develop your team to ensure consistent delivery of all company operational standards and customer service standards.
2. Ensure compliance in all areas of legal diligence, hygiene and health/ safety procedures and legislation within your Shop.
3. Embed a profitable sales culture within your shop working within established cost budgets.
You will provide value by being reliable, trustworthy, and positive to every customer and team member, making every moment special. Your customers and colleagues will feel every moment with you is special and will remember the positive impact that you have every day.
- Lead strongly to maintain high standards of behavior and customer and colleague interactions.
- Take responsibility for the scheduling of colleagues for efficient Shop trading.
- Ensure all new starters attend the full induction within first month of employment.
- Conduct relevant reviews on all new employees within 12-week probation period and appropriate reviews as required in your Shop.
- Ensure that all staff are fully aware and deliver on their legal responsibilities.
- Take responsibility for health & safety of colleagues according to company policy and legislation.
- Maintain excellent standards in Shop property, equipment, fixtures, and fittings. Report any issues or defects.
- Ensure that company cash and security regulations are followed.
- Ensure that all legal requirements are followed.
- Ensure only quality product is displayed.
- Maintain stock rotation procedures.
- Keep area manager updated promptly on any business developments.
- Encourage all colleagues to voice and forward ideas to better our business.
Training may be given in one of our other shops.
Travel is paid whilst training in another (local) shop.
What your benefits are:
Our Colleague discount Scheme, offering you up to 50% off products sold in our shops.
Managers bonuses, paid quarterly.
A complimentary filled roll and hot drink to have during your break when working.
For a full list of benefits please see www.baynes.co.uk
Job Types: Full-time, Permanent
Salary: £25,147.20 per year
Benefits:
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Life insurance
- Referral programme
- Store discount
- Wellness programme
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
Application question(s):
- Can you get to our shop for 5 am to assist with set up?
- Can you provide a passport as proof of Right to Work in the UK?
- If you don't have a passport, can you provide a birth certificate & proof of National Insurance number?
- If none of the above can you provide a share code?
Work Location: In person
