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We're looking for a Shop Manager for our Chester shop!

• Do you have what it takes to help recruit, support and lead a volunteer team?
• Are you looking for a rewarding and fulfilling role?
• Do you have a passion for sustainable/pre-loved clothing?

Our charity shops are shaking up the sector. We want to bring the wonders of charity shops back to our high-street and we need driven and passionate people to get us there!

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

Job Purpose

Our Shop Managers are leaders in their stores. They are essential to their local community, knowing what a Save the Children supporter wants from their local charity shop. They promote and share the work Save the Children do, to their customers as well as driving donations and inspiring volunteers.

As Shop Manager, you are the link between our cause and our supporters and you will showcase your determined spirit as you lead sales, merchandising and operations.

Located in Chester,our well established shop is at the heart of the local community. Our shop is fast paced and friendly, with a dedicated and passionate volunteer team. The shop has additional potential with opportunities to form stronger community links, increasing the number of volunteers, donations and income.

About You

You will be someone who loves working with people, a leader who understands the importance of community, and enjoys supporting people to exercise similar passions through volunteering.

You will bring your innovative energy to help create a vibrant atmosphere in shop. You will be someone with a can-do attitude, able to approach challenges in a positive way, knowing when to reach out for support and guidance when you need it.

With an initial focus on building relationships with the volunteers and on volunteer recruitment, you'll be excited about the prospect of leading and empowering a strong team.

Previous retail experience is not essential, but you will be motivated by generating income in the shop and will use your excellent people and leadership skills to motivate those around you through regular communication and engagement. This is an excellent opportunity if you're looking to get into the charity / retail sector.

If this sounds like you, we would love to hear from you!

Please note:

To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion:

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.

To see our full statement please visit this link: https://jobs.savethechildren.org.uk/our-policies/diversity/

Salary Structure:

Save the Children is committed to paying staff in a fair and equitable way and will benchmark all salary offers in line with the pay of existing staff. To see our full offer please visit this link: https://jobs.savethechildren.org.uk/what-we-offer/

Interview Expenses:

Candidates should note that unfortunately it is not our policy to reimburse expenses accrued when attending interviews at Save the Children UK unless you are requested to attend an interview in an alternative location to where the role is based.

Pre-employment Checks:

Any Employment with Save the Children UK will be subject to the following checks prior to your start date:

• a satisfactory police record check to include a Disclosure and Barring Service (DBS) check and/or an International Criminal Record Check (If applicable)
• receipt of satisfactory references
• proof of eligibility to work in the national location for this role

If you have any questions, we have an FAQ section. For anything else you can email us on: [email protected]