Shift Supervisor

Shift Supervisor Richmond upon Thames, England

Full Time Richmond upon Thames, England 12.3 GBP HOURLY Today
Job description

We are looking for Shift Supervisors to join our Team in our stores in Richmond

About us

Venchi was founded in Piedmont, Italy in 1878.

We are a premium chocolate and gelato brand with 175 stores worldwide, 10 of which are in London.

Our mission is to bring Italian ‘La Dolce Vita’, to the world.

Venchi UK is run by our London based headquarters and is part of the global Venchi family.

The UK business is growing rapidly with new stores being added each year, and we’re on the lookout for ambitious people to strengthen our UK presence.

We sell fresh gelato made daily by our in-house gelatieres, lavish, natural chocolates, and skillfully crafted coffee.

Attention to detail and a personal touch is what makes our product so important in the fine chocolate world.

Venchi stores are in premium locations, with elegant and considered designs, showcasing our outstanding product.

We pride ourselves in sourcing the best ingredients, producing authentic recipes and presenting a premium product to our customers.

We deliver this with an exceptional service experience, that’s both high quality and genuine, creating loyal customers across the world.

The Role

Shift Supervisors create a slice of Italy in London, serving chocolate and gelato with genuine hospitality and care. The role is exciting, fast paced and has lots of opportunities for progression.

The Shift Supervisor supports the Store Managers to run small, high impact teams including food and beverage operatives, an in-house gelatiere (gelato chef) and sales assistants.

In store leadership focuses on customer service, people management and driving sales and profit.

Venchi prides itself on a culture of internal progression of our dedicated staff. If you are looking for a job with excellent development opportunities- this is it!’

Our Successful Candidate

  • We wish to represent our global Venchi community and customers throughout our organisation, and we welcome applications from all nationalities, backgrounds and communities.·
  • Experience in a fast-paced retail or hospitality environment.
  • A passion for fine chocolate, gelato and Italian food culture.
  • A self motivated, solutions focused person able to contribute to detail and the bigger picture.
  • Experience leading a team.
  • Adaptability, resilience and flexibility.
  • Fluency in multiple languages would be an advantage but not essential.

Pay & Benefits

11.50-12.30 per hour

Other benefits include:

  • Free hot beverage and gelato when on shift
  • Pension Plan
  • Comprehensive training and development to suit your career aspirations
  • 30% staff discount

Job Types: Full-time, Part-time, Permanent
Part-time hours: 24-40 per week

Salary: £12.30 per hour


  • Company pension
  • Employee discount
  • Referral programme
  • Sick pay


  • 8 hour shift
  • Weekend availability

Application question(s):

  • Available to work 3-5 days per week, including some evenings and weekends.

Work Location: In person

Reference ID: Shift Supervisor

Shift Supervisor
Milan, Italy
Unknown / Non-Applicable
201 to 500 Employees
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