Shift Supervisor

Shift Supervisor Bolton, England

Starbucks
Full Time Bolton, England 21747 - 25632 GBP ANNUAL Today
Job description

Shift Supervisor - Store# 67380, BOLTON SAINSBURY'S - TRINTIY S

Brand Starbucks Coffee Company
Location Bolton Sainsburys-Trinity St (Store# 67380) Trinity St Greater Manchester BL3 6DH

Job Summary and Mission

This position contributes to Starbucks success by assisting the store manager in executing store operations during scheduled shifts. This job deploys partners and delegates tasks so that partners can create and maintain the Starbucks Experience for our customers. Models and acts in accordance with Starbucks guiding principles.

Summary of Key Responsibilities

Responsibilities and essential job functions include but are not limited to the following behaviors:

Achieving Results

  • Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
  • Anticipates customer and store needs by constantly evaluating environment and customers for cues.
  • Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.
  • Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs.
  • Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned.
  • Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
  • Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team.
  • Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers.
  • Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products.
  • Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with store manager to find new, creative, and effective methods of recognition.
  • Utilizes operational tools to achieve operational excellence during the shift.

Helping Others Succeed

  • Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Provides feedback to store manager on partner performance during shift.
  • Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.
  • Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance.
  • Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns.

Living Our Mission & Values

  • Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.
Experience & Qualifications:

  • Maintain regular and consistent attendance and punctuality
  • Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
  • Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security - Experience in a position that required constant interacting with and fulfilling the requests of customers
  • Comply with, coach and model Starbucks dress code
  • Experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees
Job Number: 220025078

Shift Supervisor
Starbucks

http://www.starbucks.com
Seattle, United States
Laxman Narasimhan
$10+ billion (USD)
10000+ Employees
Company - Public
Restaurants & Cafes
1971
Related Jobs

All Related Listed jobs

External Communications Consultant
Northumbrian Water/Essex & Suffolk Water Durham, England 31833 - 45933 GBP ANNUAL Today

The successful candidate will be able to analyse complex information quickly and translate into simple, but effective, language for our customers.

Home Care Assistant
Alpenbest ltd Walton-on-Thames, England 11.7 - 12.4 GBP HOURLY Today

Full Driving license essential (driving licence which is exchangeable to the UK driving licence). Care worker duties include helping our Service Users with

Packer
Fresh Start Recruitment UK Ltd Sutton in Ashfield Today

REF: 23352BOFSRAre you an experienced Production Operative looking for your next career role?With weekly pay and ongoing stability, this job vacancy might be exactly what you have been looking...

Junior / Graduate Veterinary Staff Writer
Central Veterinary Services United Kingdom Today

A qualification in a relevant subject, such as English, media or journalism. Assisting with all social media platforms, ensuring content is of high quality and

Warehouse Person
Weatherford Aberdeen, Scotland 33502 - 40629 GBP ANNUAL Today

To assist other departments in meeting their goals and objectives and to maintain a constant and effective level of communication with internal and external