Services Assistant - Southampton Terminal Southampton, England
Job description
Red Funnel is the original Isle of Wight ferry company with a history spanning 160 years. Today, we're a modern, integrated transport, travel and leisure company carrying over 3 million passengers and freight every year, between Southampton and the Isle of Wight.
We are currently looking for a Permanent Services Assistant to join our shoreside Passenger Operations team in Southampton, where no two days are the same.
You'll be working in a unique and busy fast paced environment with an excellent opportunity to show your creativity and passion in delivering superb customer service.
You will be responsible for the day-to-day running of the food and beverage offer within our terminal areas and ensuring first class service delivery. You’ll need excellent face-to-face communication and customer service skills gained through significant experience within a ‘front-line’ customer orientated environment.
A hands on, proactive approach will be key to achieving the company/ department objectives. Successful applicants will also need to possess excellent team player skills.
We can offer excellent training, experience and a full benefits package to the applicants who impress us with their customer service skills or all-round enthusiasm to develop in this exciting field.
Hours are worked on a rostered shift system operating over 36 hours, 7 days a week, including bank holidays, and will vary between early starts and late finishes.
What are we looking for?
- An enthusiastic attitude
- Passion for delivering excellent customer service
- Wonderful team player skills
- A desire to succeed in your role
- A safety conscious mind set
- Ability to work under pressure
- Exceptional timekeeping and reliability
Benefits include:
- Free foot travel/subsidised vehicle travel on our ferries: Great for heading to the island, relaxing on the beach and exploring the scenery.
- 75% off South West Trains : Gig in London that you can’t miss? Don’t sweat it! We’ve got you covered with a great staff discount on train travel.
- Perkz: Offers and savings on loads of household names.
- Free Car parking during work: Southampton side.
Job Types: Full-time, Permanent
Salary: £10.75 per hour
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Free or subsidised travel
Schedule:
- Holidays
- Monday to Friday
- Weekend availability
Work Location: One location
Reference ID: VAC2541
