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The Document Services Technician 2 performs routine administrative support and customer assistance in processing automation mailing services for DSHS programs and other agencies, using United States Postal Services rules and Regulations. Work involves operating automated mailing equipment, folding, inserting, and addressing correspondence. Works with mailing databases and access files for addressing mail pieces. Assists in keeping records for all jobs processed. Assists with the cleaning, maintenance, and minor repairs to automated equipment. The Document Services Technician 2 Performs tasks under general supervision with moderate latitude for initiative and independent judgment.

Essential Job Functions:
Set up, operate, and maintain automated mailing equipment, including Pitney Bowes 8300 inserter/folder. Distributes mail pieces to DSHS internal and external customers, partners, and stakeholders. Create mailing address labels that conform to customer requirements using established software programs. Set up equipment to meet customer mail requirements for 1st class mail, 1st class pre-sort, or pre-sort standard. Daily cleaning and maintenance of automated mailing equipment and work area, consisting of sweeping, dusting, greasing, and using manufacturer-specified cleaning solvents. Making minor repairs to equipment as needed. Making minor repairs to equipment as required. Documenting recording daily and monthly job data, including the number of pieces and related costs. Assists with maintaining work areas, monitoring and inventorying supply levels, including envelopes, ink, rollers, paper, labels, boxes, mail trays, and other office supplies. May be assigned additional duties to assist the Program Support Operations Team in achieving its goals.

Knowledge Skills Abilities:
Knowledge of general mail operations. General knowledge of office procedures and administrative functions. Skill in operating automated administrative machinery. Skill in using standard office equipment, including computers, Multi-function Document machines (Copiers/Printers). Ability to understand and follow oral and written instructions. Ability to work cooperatively with teammates, customers, partners, and stakeholders. Ability to stand for long periods, performing repetitive motions. Ability to safely lift 50 lbs of paper and other mail supplies, boxes, mail trays, etc... Ability to operate material handling equipment including but not limited to two-wheeled hand carts and pallet jacks.

Registration or Licensure Requirements:
N/A

Initial Selection Criteria:
Experience performing administrative or clerical functions.
Experience using Microsoft Office suite products.
knowledge of general USPS rules and regulations preferred is preferred.
Experience utilizing automated mail equipment is preferred.

MOS Code:
All active duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information, see the Texas State Auditor’s Military Crosswalk