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service technician Salt Lake City, UT

SkyWest Airlines

Full Time Salt Lake City, UT 63270 - 39425 USD ANNUAL Today

Job description

About SkyWest:

SkyWest is the largest regional airline in the United States and partners with four major airline carriers. More importantly, we’re known for our reliability, service and our professional employees who operate more than 2,100 flights each day throughout North America. We have been esteemed as one of “America’s Best Employers” by Forbes and are known for an industry-leading workforce, an exceptional leadership team and our continued solid operational and economic performance.

SkyWest employees enjoy a distinctive and unmatched culture of teamwork, respect, quality and professionalism, along with world-class benefits like 401(k) match, Performance Rewards, health care, retirement and discounted travel worldwide.

Primary Job Duties:

Responsible for providing IT support to end users of our company computers, printers and other peripheral devices. Job responsibilities include but are not limited to:

Install, maintain, and troubleshoot computer systems and peripherals throughout the company
Setup mobile devices to be used for front-line operation
Repair desktop/laptop computer physical hardware through manufacturer warranty
Resolve support tickets/incidents in a timely manner
Maintain steady, proactive contact with managers and/or supervisors at all company locations to resolve or escalate promptly any problems being experienced throughout our vast area network
Install, maintain, and repair voice and data wiring systems when needed
Install, troubleshoot, and repair data network equipment and/or telephone equipment when needed
Answer IT Help Desk phone calls for SkyWest on an as needed basis
Provide after-hours support for essential systems when operationally necessary as deemed by management
Other duties as assigned by the Manager of IT Services

Minimum Requirements:

Excellent understanding of the Windows 10 operating systems
Basic skills in operating tablets and other mobile devices
Strong troubleshooting skills
Effective verbal communication and customer service skills
Ability to multi-task with strong follow-up skills
Strong team skills as well as the ability to work independently
Understanding of voice and data network wiring concepts
Must be at least 18 years of age

Physical and Other Requirements:

Ability to lift 60+ pounds consistently
Flexibility for extensive travel
Willingness to work nights, weekends, and holidays when operationally necessary as deemed by management
Ability to travel last minute

This job posting may have an additional video interview requirement. Please monitor your email and junk folder for additional instructions.

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