service representative

service representative Brooklyn, NY

NewYork-Presbyterian Hospital
Full Time Brooklyn, NY 26.210096153846155 - 23.839903846153845 USD HOURLY Today
Job description

service

Location

Brooklyn, New York

Shift:

Evening (United States of America)

Description:

Join the Patient Access team at NewYork-Presbyterian Brooklyn Methodist Hospital, a 591-bed hospital affiliated with Weill Cornell Medical College, where we are dedicated to providing the highest quality, most compassionate care to patients. The vibrant, family and community culture offers you the opportunity to collaborate with colleagues across all areas of the Hospital, and lead a team of engaged individuals all focused on improving patient care. Find out how you can Make It Possible:

In this role, you will be responsible for setting the stage for the patient experience, by professionally and efficiently provide patients and visitors with unparalleled customer service in keeping with NewYork-Presbyterian’s goal of “We put Patients First.” Under direction, maintains a smooth workflow within the assigned department registration areas. Oversees the registration process to ensure patients are registered courteously, confidentially, efficiently, accurately. Interview patient or representatives for financial and demographic data and accurately inputting information into the Hospital’s ADT/EHR computer systems. Performs a variety of clerical duties directly related to the registration, admissions, discharges, and transfers of patients according to the New York Presbyterian Brooklyn Methodist Hospital’s policies and procedures.

This is a full-time evening shift position 4:00pm-12:00am including weekends/holidays, located at the NYP/Brooklyn Methodist Hospital.

Preferred Criteria:

  • Experience in a complex clinic setting and/or Patient Access Department.
  • Knowledge of Medical Terminology.

Required Criteria:

  • High school diploma/GED
  • Minimum of one year of registrar related experience.
  • Basic computer literacy.
  • Knowledge of Microsoft Office applications.
  • Superior customer service and communication skills.
  • Knowledge of Electronic Medical Record systems.
  • Standing, walking, sitting, reaching, talking, hearing.

Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, diversity, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today.
__________________

  • 2021 "Employees' Choice Awards: Best Places to Work" - Glassdoor
  • 2021 " Best Workplaces in Health Care & Biopharma" - Fortune
  • 2020 "America's Best Employers in New York State" - Forbes
  • 2020 "Working Mother 100 Best Companies" - Working Mother
  • 2020 "Best Companies for Multicultural Women" - Working Mother
  • 2020 "Best Workplace for Men in Nursing" - American Association for Men in Nursing
  • Discover why at: nyp.org/careers

NewYork-Presbyterian Hospital is an equal opportunity employer.

Salary Range:

$23.84-$26.21/Hourly

It all begins with you. Our amazing compensation packages start with competitive base pay and include recognition for your experience, education, and licensure. Then we add our amazing benefits, countless opportunities for personal and professional growth and a dynamic environment that embraces every person. Join our team and discover where amazing works.

service representative
NewYork-Presbyterian Hospital

www.nyp.org
New York, NY
Steven J. Corwin, MD
Unknown / Non-Applicable
10000+ Employees
Hospital
Health Care Services & Hospitals
1998
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