service representative

service representative Grants Pass, OR

Community Care Partners
Full Time Grants Pass, OR 44441 - 36052 USD ANNUAL Today
Job description

service

The Patient Service Representative is responsible for providing exceptional customer service, along with performing patient pre-admission, admission, transfer, and discharge activities. The ideal candidate is energetic, flexible, has a positive attitude and above all else, has a passion for patient care. Individuals in this role collect and validate patient insurance information, identification, prepares registration forms, and collects fees as required to coordinate activities for patients to receive care. Essential Functions and Responsibilities: • Ability to interact effectively, and in a supportive manner with persons of all backgrounds • Sustain excellent patient interactions using clear communication and problem-solving skills • Assess walk-in traffic for potential emergencies • Check-in patients at the front desk in preparation for their appointment with a provider and scan all documents into the patient’s chart • Assist patients with completion of pre-registration forms, ensuring all items are signed, and medical records are distributed • Informs patients of costs of care being provided.

Collect all fees and apply to patients’ chart • Collect and record copayments and outstanding balances, and balance cash drawer daily • Cover medical records and prior authorizations when needed • Communicate efficiently to back-office staff regarding needs of patients • Maintain confidentiality of sensitive patient information at all times • Answer the phone in a professional manner and follow procedures for routing calls • Ensure reception area and waiting rooms are clean. Regularly sanitize counters, surfaces, and reception area items • Perform other duties as assigned Requirements and Qualifications: • Education: High school graduate or equivalent is required. • Certificate/License: None. • Experience: A minimum of one (1) year of customer service experience is required.

Community Care Partners is an Equal Opportunity Employer (EEO).

service representative
Community Care Partners

https://www.ccpartners.com/
Eugene, OR
Jim Ashby
Unknown / Non-Applicable
Unknown
Self-employed
Health Care Services & Hospitals
Related Jobs

All Related Listed jobs

Events Assistant
Mint People Aberdeen, Scotland 8 - 11 GBP HOURLY Today

Weekly Pay , Every Friday with two weeks in hand. If you are looking for 80 hours per week or 8 hours per week then we have the role for you.

Part Time Customer Service and Dispatch Assistant
Saebo UK Welwyn Garden City, England 13 GBP HOURLY Today

The role will initially be to help with processing, shipping, and dealing with our online sales.*. To actively listen to our customers so you can gauge and

Class 2 HGV Driver
Johnsons Hotel Linen Bourne, England 35190 GBP ANNUAL Today

Paid medicals for vocational driving licence renewals. Must hold a UK licence tachograph card and DQC. These are full time positions of average 48 hours working

driver
The Sofa Delivery Ipswich, England 24102 - GBP ANNUAL Today

We offer
  • A competitive salary and a quarterly bonus based on delivering outstanding customer service to our...

Scrum Master
Jaguar Land Rover Gaydon, England 44000 - 58200 GBP ANNUAL Today

Bring all this to the home of premium innovation, and youll find the opportunities to further your career with a world-class team, a discounted car purchase