Job description
A job with AT&T as a Call Center Sales & Service Representative can provide you with exactly that!
Our Call Center Sales & Service Representative earns between $10.00 to $22.54. Compensation is a 60%/40% plan with average earnings over $70K and Top Performers earning over $100K (base pay plus commissions). Not to mention all the other amazing rewards that working at AT&T offers. From health insurance to tuition reimbursement and paid time off to discounts on products and services just to name a few. There is a lot to be excited about around here. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
What you'll do as an AT&T Call Center Sales & Service Representative:
- Utilize proven sales and service techniques to build customer relationships, enhance the customer’s buying experience, retain customers, and exceed customer care commitments
- Provide world-class service by delivering an effortless customer experience
- Interact proficiently with a variety of online systems to problem solve, identify sales and retention opportunities, and present an all-inclusive solution that meets the customer’s needs
- Opportunity to consistently meet or exceed sales quotas and service objectives in a fast-paced call center environment
In addition to STRONG communication skills, our Call Center Sales & Service Representative must:
- Satisfactorily complete on-the-job and/or classroom training
- Effectively use multiple systems to identify and communicate products that meet the customer’s needs, and resolve the customer’s problem in a productive manner
- Work day, evening, holiday, night, weekend and/or split shifts if required
- Qualify on pre-employment screening
- Operate a computer and have basic keyboarding skills
AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws