Service Improvement Support Manager Wishaw, England
Job description
Please note this is a part time post and the salary for this position will be pro-rata.
Please note this is a fixed term post for 1 year. Where a post only has temporary funding and an existing member of NHS Lanarkshire staff wishes to apply, this will be treated as a secondment. The employee MUST already have written agreement from their line manager to be released on a secondment before applying for the post.
JOB PURPOSE
To support the Site Director and the Service Improvement Manager to lead the development and delivery of improvement programmes to support service transformation through delivery of a range of high impact changes with a specific focus on improving patient flow. The Service Improvement Support Manager will also work to develop local capability to ensure sustainable service improvement longer term. This is a generic role which will be allocated to lead specific improvement programmes as required. The post-holder will be required to work closely with a large number of different services to facilitate improvements in both patient flow and the quality of patient journeys.
KNOWLEDGE, TRAINING AND/OR EXPERIENCE REQUIRED TO DO THE JOB
Qualifications and Experience
- Degree level and Postgraduate level qualification in e.g. business / management / change
- Able to demonstrate experience and knowledge of health service management, including change
- management and service/workforce redesign acquired through training and experience
- High Level Change Management Skills including improvement methodology
- Experience of managing clinical and organisational challenges
- Ability to handle complex work without supervision
- Ability to negotiating and facilitating change with staff and stakeholders at all levels
- Knowledge of planning, operational processes and systems
- Experience of working in a programme or project environment
Skills / Qualities / Aptitudes
- Effective Communicator
- Ability to work flexibly and as part of a team
- IT Literate
- Self motivated, proactive and innovative
Informal enquiries regarding the post will be welcomed by Laura Jack, Service Improvement Manager, on [email protected].
For queries regarding the application form or recruitment process only , please contact [email protected] stating the job title and reference number in the subject. Please note: all job related queries must be directed to the informal contact noted above.
Please note: we anticipate a high level of interest in this position and may close the advert once sufficient applications are received. Please complete and submit your application early.
‘In NHS Lanarkshire we are committed to recruiting a workforce that fully reflects the diverse make-up of our society. A place where every individual can thrive, develop and succeed based on skill, knowledge and talent, regardless of race, disability, gender, sexual orientation, care experienced* or any other dimension that can be used to differentiate people from one another.
- Care experienced applicants are people who live/have lived with foster parents/kinship carers or who live/have lived in a residential children’s setting/secure unit.’
Whilst this advertisement may be for a specific post(s) in a particular location, applicants who are shortlisted for interview may be considered for similar vacancies in alternative locations.
Please note for all vacancies where a driving licence is required this must be a full UK/EU/EEA licence
NHS Lanarkshire has a legal obligation to ensure that it does not employ any Worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. Candidates who require a Certificate of Sponsorship can access further information at www.bia.homeoffice.gov.uk. Skilled worker Visa and all current immigration rules are available at www.gov.uk
NHS Lanarkshire Recruitment Website
Care to join us?
