An exciting opportunity within the ICT Directorate for a ICT Service Desk Mobile Device Engineer Support on a permanant basis is now available. The post is located in Queens Hospital, Romford. The post holder will achieve this by providing face to face and remote 2nd line level technical support for all ICT incidents and requests to the ICT Service Desk. The level of support provided to the ICT user base will ensure that maximum uptime of localised ICT systems is maintained, which will enable Barking, Havering and Redbridge staff to make the best use of ICT systems during their daily work. The post holder will primarily provide telephone support to users, consistently delivering a "client-focused" service which promotes excellent customer service and effective working relationships.Full training will be provided for this role and if you would like further information please contact Mark Archer, ICT Service Delivery Manager by either telephone 01708 435 000 Ext. 6969 or email [email protected].