Service Desk Analyst

Service Desk Analyst Liverpool, England

Slater Gordon
Full Time Liverpool, England 10.56 - 12.04 GBP Today
Job description

Do you have previous experience working within Technology and have a strong level of general IT knowledge? Do you have the skills and experience to provide excellent technical and non-technical deskside support? If so, then we may have the perfect role for you!

We are currently recruiting for two IT Service Desk Analyst’s to join our in-house Technology team in Liverpool. You will need to have excellent customer service skills, a problem solving approach and be able to work on your own initiative and make decisions. If this sounds like you, then we want to hear from you!

Who are we?

Slater and Gordon are a leading consumer law firm, and our mission is to give people easier access to world class legal services. We are a legal services business powered by technology and led by people that support customers in every step of their case.

Client service is at the heart of Slater and Gordon and we take pride in the impressive headlines we generate, demonstrating our range of work and the relentless pursuit of justice by our Solicitors.

At Slater and Gordon Lawyers (UK) we are inclusive. We celebrate multiple approaches and points of view. We believe diversity drives innovation. So, we’re building a culture where difference is valued. Our culture motivates our employees to give their full selves to the job and invest in the company’s future. Our people see value in their work and are eager to do well in their roles. Our values ensure that all our employees are working towards the same goals.

Our core and voluntary Benefits


  • Hybrid working – 2 days per week working in the office
    (must live a reasonable distance to commute to the office)

  • 35 hours per week – Monday to Friday –
    Flexible and agile working environment

  • 25 days holiday allowance plus bank holidays

  • Buy and sell annual leave up to 5 days

  • Employee Referral scheme
    with payments of up to £2,000 per referral

  • Group Incentive Plan
    (Annual Bonus Scheme)

  • Aviva Digicare+ Workplace App
    providing you with services including annual health checks, access to Digital GP’s, mental health consultations, 2nd medical opinions and much more

  • Employee Assistance Programme
    where you can access free webinars for stress awareness and counselling sessions

  • Group Income Protection
    which will support you with an income if you are unable to work long term, as a result of an illness or injury

  • Health and Wellbeing Programmes and apps
    including gym discounts, private medical insurance, cycle to work scheme, meditation sessions and much more

  • Life Assurance cover

  • Workplace pension

  • Benefits Hub
    providing discounts to over 700 services including cinema tickets, food and drink, travel and high street stores

  • Dental Insurance

  • Free legal help
    and discounted lawyer led legal services


Your Professional Development

We will also support and encourage you with developing your career with an award- winning law firm. We run courses across our offices and are continuously monitoring and updating the learning and development offering based on what you tell us. We can support you with your continuous professional development by providing funding for professional qualifications, attending external training courses and providing you with a range of internal learning resources.

Our Values

Like all great businesses, we strive to recruit the best people and uphold the highest legal standards.

Our people bring something a little different. We hire people who can challenge, remove roadblocks and deliver outstanding customer service.

That's why at Slater + Gordon we go further with our values. How we work is guided by the S+G Way. This means:


  • We do what we say we will

  • We don’t wait we create

  • We own it, we sort it

  • We respect and encourage each other

  • We make time to live


The S+G Way defines the specific behaviours and actions that our colleagues and our customers care about the most. We know this, because our colleagues helped to create the way, through a series of interactive workshops and interviews.

Have a question about the role before applying - please contact Natalie Sayer (Talent Acquisition Partner) by emailing -

Please Note - Vacancies may close prior to the expiry date displayed, subject to volume of applications received.

Service Desk Analyst
Slater Gordon

www.slatergordon.com.au
Melbourne, Australia
John Somerville
$25 to $50 million (USD)
501 to 1000 Employees
Company - Public
Legal
Legal
1935
Related Jobs

All Related Listed jobs

Specialist Biomedical Scientist
St Helens and Knowsley Teaching Hospitals NHS Trust Prescot, England 33706 - 40588 GBP ANNUAL Today

To participate in non-Gynaecological Cytology (NGC) rota for adequacy assessment clinics. Participate in formal and informal CPD activities as required by

Senior Radiographer
Schoen Clinic London, England 36000 - 42000 GBP ANNUAL Today

To actively participate in the clinical workload of the department, providing a consistent, high-quality service to all customers in line with Schoen Clinics

Online Service Colleague - Nights
ASDA Plymouth, England 11.11 GBP HOURLY Today

On the Our Asda' benefits site, you will have access to a wide range of discounts across various activities and services, anything from airport parking to

Nutritionist
Silu Wellness Peterborough, England 22000 GBP ANNUAL Today

Menu planning for our up coming vegan restaurant. Applicants must be able to see patients face to face at Silu Wellness at least once per week.

Cargo bike delivery and general helper
Mary & Me London, England 12.5 GBP HOURLY Today

Must have a valid drivers license with a good driving record (3 years preferred). Drive a company vehicle to work and deliver and pick up packages from