service desk analyst Birmingham, England
RSK Group
Full Time
Birmingham, England
30000 - 12.04 GBP ANNUAL Today
Job description
RSK Group are looking for an IT Service Desk Technician to join the Group IT Department on a full time basis working 40 hours pw. The team are expanding and offer a great opportunity for development and career progression.
The successful candidate will be working on site in our Birmingham office 5 days a week.
Responsibilities:
- Provide remote and on-site technical support (1st and 2nd line)
- Troubleshoot, resolve, or escalate issues promptly.
- Install, upgrade, and update software.
- Collaborate with the IT team and assist with projects.
- Ensure compliance and security of IT infrastructure.
Person Specification:
- Previous proven professional IT experience
- Familiarity with Service Desk ticketing systems
- Strong hardware and software troubleshooting skills
- Knowledge of Windows, macOS, and Android operating systems
- Proficient in Microsoft 365 applications
- Full UK driving license required for occasional travel.
Salary and Benefits
- £30,000 depending on experience
- Contributory pension scheme
- Life Assurance
- A flexible benefits programme including the option to buy additional holidays, health cash plan and discounted gym membership
- Regular training and career development
More detailed job description is attached
RSK Group is an Equal Opportunities Employer
#IT #rskfamily
RSK will not accept unsolicited CVs from agencies other than RSK PSL or Secondary agencies.
RSK Group
www.rsk.co.uk
Helsby, United Kingdom
ALAN RYDER
$25 to $50 million (USD)
1001 to 5000 Employees
Company - Public
Business Consulting
1989
