Find More Than 10K+
United Kingdom Jobs

RSK Group are looking for an IT Service Desk Technician to join the Group IT Department on a full time basis working 40 hours pw. The team are expanding and offer a great opportunity for development and career progression.

The successful candidate will be working on site in our Birmingham office 5 days a week.

Responsibilities:

• Provide remote and on-site technical support (1st and 2nd line)
• Troubleshoot, resolve, or escalate issues promptly.
• Install, upgrade, and update software.
• Collaborate with the IT team and assist with projects.
• Ensure compliance and security of IT infrastructure.

Person Specification:

• Previous proven professional IT experience
• Familiarity with Service Desk ticketing systems
• Strong hardware and software troubleshooting skills
• Knowledge of Windows, macOS, and Android operating systems
• Proficient in Microsoft 365 applications
• Full UK driving license required for occasional travel.

Salary and Benefits

• £30,000 depending on experience
• Contributory pension scheme
• Life Assurance
• A flexible benefits programme including the option to buy additional holidays, health cash plan and discounted gym membership
• Regular training and career development

More detailed job description is attached

RSK Group is an Equal Opportunities Employer

#IT #rskfamily

RSK will not accept unsolicited CVs from agencies other than RSK PSL or Secondary agencies.