service desk analyst

service desk analyst Barnsley, Yorkshire and the Humber, England

NHS
Full Time Barnsley, Yorkshire and the Humber, England 34581 - 28407 GBP ANNUAL Today
Job description

The role is first / second line IT support and you will log incidents, agree priorities and utilise remote support to resolve up to 80% of issues at point of contact. You will be involved in many aspects of the DDTS service provided to our customers and respond to contacts via phone, self-service and email working within defined service level agreements. You will have a passion for providing excellent customer service, keeping the customer up to date with status and progress, as well as escalating and liaising with other service providers for incidents requiring specialist help.

About NHS

CEO: Amanda Pritchard
Revenue: $5 to $25 million (USD)
Size: 10000+ Employees
Type: Government
Website: www.nhs.uk
Year Founded: 1946

service desk analyst
NHS

www.nhs.uk
London, United Kingdom
Amanda Pritchard
$5 to $25 million (USD)
10000+ Employees
Government
Insurance Carriers
Insurance
1946
Related Jobs

All Related Listed jobs

Events Marketing Executive, Sponsorship Fulfilment (12 months Fixed-Term Contract)
Financial Times London, England 31525 - 45007 GBP ANNUAL Today

An element of basic sales skills (negotiating, strong telephone manner, confident presenter). Excellent attention to detail, planning, organisational and time

site manager
Contract Scotland Dunbar, Scotland 47000 - 40000 GBP ANNUAL Today

Location: Dunbar

Salary: £40k - 47k per year + Car Allowance,...

Conservation Exhibition Assistant
The Natural History Museum London, England 27256 GBP ANNUAL Today

Demonstrable manual dexterity for handling small and fragile objects. Assist with movement and transport of display specimens and objects.

janitor
Cleaning services A & W LTD Edinburgh, Scotland 24960 - GBP HOURLY Today

Cleaning Airbnb apartments. Cleaning between 10-3pm

Job Type: Zero hours contract

Salary: Up to £12.00 per...

advisor
BPAS Warwick, West Midlands, England 25959 - 19781 GBP ANNUAL Today

Are you looking for a career where you can make a difference?

With your support, what if every phone call you receive helped...