service desk analyst

service desk analyst Schaumburg, IL

NextRow
Full Time Schaumburg, IL 23 - 20 USD HOURLY Today
Job description

IT Service Desk
[Chicago, IL, 60606], Illinois
Hybrid role -2 days onsite.
Contract Duration -12 +months
Standard Office Hours is 9-5; but open to 8 am -4 pm /10am -6 pm
Pay Rate : hourly on W2 w/o benefits/ 1099

Key Skills Requirements
  • Local candidate preferably from hospitality Industry with IT Service Desk exp.
  • Active Directory/any identity management system - mandatory.
  • Ticketing System Experience- mandatory.
  • Good communication skills in English
  • Preferred skills
  • Bilingual in Spanish/French is a top consideration to qualify.
Other Requirements:
  • 3+ years of experience in technical Service Desk preferably with a hospitality Industry/Unit.
  • Problem solving skills to troubleshoot technical and logistical problems/situations.
  • Quick Learner with sound operating System and technical support operations knowledge.
  • A thorough understanding and experience in security data management (data confidentiality, approval hierarchy, necessary allocation of user privileges).
  • Ability to learn various projects, create documents for end users like password expiration docs/Updates
  • Able to communicate (in-person/email/chat) effectively.
  • Able to follow set IT Security guidelines and to accurately record work steps taken.
  • Works to establish and codify interaction between the Service Desk and respective IT Teams
  • Support related IT projects , address technical issues within the IT infrastructure
  • Able to work in a fast-paced environment.
Interview Process:
  • 2 Rounds
  • Initial Phone round and followed up with In-Person Interview

service desk analyst
NextRow

www.nextrow.com
Schaumburg, IL
$5 to $25 million (USD)
51 to 200 Employees
Company - Private
Information Technology Support Services
2008
Related Jobs

All Related Listed jobs

HR Services Administrator
University College London London, England 28344 - 31596 GBP ANNUAL Today

The postholder will be issuing contracts of employment, processing contractual change requests, the ending of contracts and dealing with customer queries.

Warehouse Operative/Driver
Park Electrical Services Belfast, Northern Ireland 22000 GBP ANNUAL Today

Forklift license desirable but can train in house. General store duties, stock take etc. Receiving deliveries & booking in stock.

Chauffeur / Driver
Pinnacle Chauffeur Executive Cars Limited 25920 - 36636 GBP ANNUAL Today

What we are ONLY looking for is individuals with good driving skills and excellent inter-personal skills. This is a unique opportunity to join an established

Production Chef for our Salad Section
Eden Caterers Ltd London Today

Eden Caterers LtdWe are a sustainable independent catering company, supplying corporate business breakfasts, lunches and event food. Based in Waterloo, London.We are looking for an experienced Prep...

Customer Team Member
Coop Bristol, England 9.9 GBP HOURLY Today

Make sure the store is safe, legal and operational youll complete daily checks to make sure the store is safe for our customers, and replenish products while