service desk analyst

service desk analyst Southampton, England

DataSource
Full Time Southampton, England 78000 - 12.04 GBP HOURLY Today
Job description

Introduction

My client is looking for an IT Support Engineer to support IT service tasks to internal and external customers across their UK wide business.

My client is a technology and engineering consultant who supply their clients with complex engineering solutions across the defence and National Security industries.

Due to the nature of the role, candidates must hold an active DV clearance and will be based full time on-site in my clients Southampton office.

Key responsibilities
  • Function as 2nd line support and service engineer, responding to 1st line support or escalating tickets to 3rd line support when necessary.
  • Perform PC build and fault finding/troubleshooting as required.
  • Complete Issue resolution (hardware and software) across user platforms.
Skills & experience
  • Experience in the majority of the following tools:
    • Active Directory
    • Hardware build and software install
    • Microsoft Windows Desktop (Win10) and Server
    • Linux
    • SCCM
    • Work on end point security (anti-virus etc)
    • Mobile telephone commissioning and support
    • Wired and wireless switches

Our client is committed to a policy of Equal Opportunity, Diversity and Inclusion. Their working environment is friendly, innovative and inclusive. They can accommodate flexible working arrangements and support a diverse work-force and those with additional needs.

Please note that the client has determined that the off-payroll working rules will apply to this assignment and therefore this contract will be run through an Umbrella Company. Income tax and primary national insurance contributions will be deducted at source from any payments made to the intermediary.

RECOMMEND A FRIEND: If you have professional friends/colleagues who would be interested in one of our roles and our excellent levels of service too, we'd like to recognise your recommendations with a 'thank you' of our own. For every colleague you refer who then starts a role through Datasource either Contract or Permanent, we will send you £250 of Love to Shop Gift Vouchers!

You will be required to hold a minimum of DV Clearance. If you do not hold an active DV clearance, please familiarise yourself with the vetting process before applying.

(c) Copyright Datasource Computer Employment Limited 2023.

About DataSource

CEO: Pamela W. Hopkins
Revenue: $1 to $5 million (USD)
Size: 1 to 50 Employees
Type: Company - Private
Website: www.datasourceinc.com

service desk analyst
DataSource

www.datasourceinc.com
Mc Lean, United States
Pamela W. Hopkins
$1 to $5 million (USD)
1 to 50 Employees
Company - Private
Information Technology Support Services
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