Service Delivery Engineer Cardiff, Wales
Panasonic Manufacturing
Full Time
Cardiff, Wales
21000 - 24000 GBP ANNUAL Today
Job description
Cardiff, South Wales
1704
Panasonic Manufacturing | Based on site in Cardiff
Are you looking for a new opportunity that offers meaningful work with true purpose? We would love to welcome you to our multinational team!Your growth is our growth. We invest in your future by enhancing your skills and abilities through training opportunities and interesting challenges.
At Panasonic, we believe in the power of collaboration - only together can we continue to expand our innovative edge and exceed our customers’ expectations. We are a powerful brand with a rich company culture, based on our 7 principles. It's not just about what we do, but how we do it. To fulfil our social responsibilities, we will continue to do what we have done for over 100 years - to enrich people’s lives at home and at work, and move society forward.
PMUK are looking for a Service Delivery Engineer who will be responsible for contributing to the development and support of production and service’s engineering teams, with a focus on improving customer experience, whilst adhering to compliance and company process.
WHAT YOU WILL BE DOING
- Managing multiple operating systems and their deployment method.
- Design, develop & build support processes and (or) products.
- Project support, working with various stakeholders throughout the business.
- Production and service support.
- Continuous improvement of all areas of configuration and service.
- Training operatives to enhance quality and efficiency.
- Writing/editing and controlling instructions for CDS, assembly, test, O/S deployment and shipping.
- Customer visits and meetings.
WHAT WE ARE LOOKING FOR
Education/ Relevant Experience:
- The ability to manage concurrent projects is essential.
- Appropriate academic and/or vocational qualification (Engineering) is essential.
- Image deployment is desirable.
- PC Hardware knowledge is required.
- Managing projects.
- Excellent written & oral communication skills.
- Experience of Windows and android operating systems is necessary.
- Enthusiastic approach to all tasks undertaken.
- Customer first attitude.
Additional Specifications / Comments:
- Must be able to demonstrate and substantiate their achievements.
- Must have the ability to develop strong relationships and work independently, and as part of a team.
- Must be flexible, diligent, and tenacious.
- Enthusiastic approach to all tasks undertaken.
- Ability to effectively communicate at all levels within the business.
- Potential international travel could be required as part of this role.
WHAT WE OFFER YOU
Working Hours: 08:00 – 16:15 Monday – Friday.- Flexi-time system.
- Company pension contributions of up to 10%.
- Free parking on site.
- Annual leave entitlement of 24 days (+ bank holidays), increasing up to 30 (+ bank holidays) with length of service.
- Death in service benefit of 4x annual salary.
- Enhanced pay for maternity, paternity, bereavement, adoption, surrogacy, and sickness.
- Employee Assistance Programme.
- Long Service Awards.
- Exclusive 'Staff Sales' site for Panasonic products.
- Training and development opportunities.
ABOUT US
Panasonic is one of the largest and leading electronic product manufacturers in the world. The depth and variety of our research capabilities, manufacturing expertise, high quality and sophisticated products have remained strong since 1918. Our mission is to create the Panasonic business of "tomorrow." By integrating business, technology, and creativity, we will realize ideal lifestyles and societies solving social issues globally. Learn more about Sustainability at Panasonic.Panasonic Manufacturing UK Ltd. (known as PMUK) established itself in Cardiff in 1974 and has prided itself on providing quality products to provide enhanced living for our customers, always making people central to our activities. Focusing on our innovative electronics technology, we strive to provide a wide variety of products, systems, and services in various spaces and areas, such has homes, communities, businesses, and automobiles.
PMUK is currently home to three separate business divisions:
- Home Appliance Division (HAD) focuses on the cooking appliance market and is specifically involved in the design, development, and production of high-quality microwave ovens and induction hobs.
- Mobile Solutions Business Division Europe (MSBD EU) specialises in providing integrated computer solutions, specifically involving configuration of TOUGHBOOK and TOUGHPAD products, docking solutions, and services to match their customers’ full solution requirement. The Panasonic TOUGHBOOK range sets the industry standard for ruggedised laptops and tablets used by automotive, defence, emergency services, forklift, transport and logistics, manufacturing, utilities, and other key markets.
- Panasonic Connect Europe Customer Service Centre (PCOEU-CS) is a repair centre for PCOEU, which provides business products and solutions to help businesses capture, compute, and communicate every piece of visual, voice, and text-based data using a range of broadcasting equipment, interactive displays, and projectors.
Please find here more information about Panasonic as an employer.
+DIVERSITY, EQUITY AND INCLUSION
Fairness and equality are in our DNA. We are committed to creating a safe and inclusive workplace where people feel empowered to bring their whole selves to work. We want to ensure that our people are respected for who they are as individuals, valued for what they do and celebrated for their contribution to our business and our community. We are committed to promoting inclusion for the success of our business.
Panasonic is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, gender identity, and disability, or any other characteristics.
Panasonic is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, gender identity, and disability, or any other characteristics.
YOUR CONTACT TO HR
PMUK
Wyncliffe Road
Cardiff
Panasonic Manufacturing
http://www.panasonic.com
Reynosa, Japan
Yuki Kusumi
$10+ billion (USD)
1001 to 5000 Employees
Subsidiary or Business Segment
Electronics Manufacturing
1918
