Service Coordinator

Service Coordinator Bolton, England

Simeon Centre Counselling Service
Full Time Bolton, England 10188 GBP ANNUAL Today
Job description

Since 1999, The Simeon Centre Counselling Service has offered a confidential counselling service, free at the point of need, for people living in and around Bolton. We are dedicated to providing a welcome breathing space and an opportunity for clients to be heard in a peaceful and sensitive environment. We are dedicated to accepting our clients as they are, allowing them to self-reflect without judgement.

The role of Service Coordinator is to work alongside the Manager in order to maintain the schedule, ensuring that clients are allocated, and their cases maintained in a timely manner, and to support our team of 40-50 volunteers with ethical queries, safeguarding concerns, and professional development.

Main Responsibilities

· Allocating cases to counsellors, reallocating cases between counsellors, and closing cases.

· Collating and processing volunteers’ expenses.

· Dealing with / taking action on client disclosures and safeguarding.

· General customer service.

· General house-keeping when required.

· Greeting clients as they arrive.

· Keeping the daily schedules and weekly schedules up-to-date.

· Liaising with 1-Point on case related queries.

· Offering feedback on how to improve the service.

· Responding to counsellor and client queries over the phone, text service, and via email.

· Sending out weekly assessment form links to remote clients.

· Supporting counsellors, offering them guidance, and supporting with signposting.

· Updating SUITE with case notes and weekly assessment scores.

· Secure the premises at the end of working hours.

· Sending out evaluation forms to remote clients and updating them onto SUITE.

Job Type: Part-time
Part-time hours: 17 per week

Salary: £10,188.19 per year

Benefits:

  • Company pension

Schedule:

  • Monday to Friday

Experience:

  • Administration: 2 years (preferred)

Licence/Certification:

  • Counselling Diploma of Higher Education (Minimum) (required)

Work Location: In person

Application deadline: 04/06/2023

Service Coordinator
Simeon Centre Counselling Service

Related Jobs

All Related Listed jobs

Waiting Staff
Wildwood - Telford Telford, England 15750 - 22050 GBP ANNUAL Today

250 referral bonus for any hires, any role. Part time will be considered based on experience and flexibility. Progression and chances to move up the ranks!

Customer Assistant
Lidl Swansea, Wales 11.4 GBP HOURLY Today

Starting at 5am some days to set up the store bakery for the day or finishing at 11pm on others to close the store and ensure the store is ready for another day

non title
ISP Newcastle upon Tyne, England 23169 - 21380 GBP ANNUAL Today

About us

ISP is a small business in ADVERTISING_MARKETING in Newcastle upon Tyne, Tyne and Wear. We are professional and...

Senior Boiler Sales Advisor
Prime Time Boilers Epping, England 35000 - 45000 GBP ANNUAL Today

The ideal candidate will manage all aspects of sales including video call surveys, documenting boiler requirements, communicating with the directors of the

Groundsperson/Gardener
National Star Cheltenham, England 10.5 GBP HOURLY Today

Although predominantly based at Ullenwood there may be times when you will need to travel to the charitys other sites in Gloucestershire, Herefordshire and