service coordinator Mississauga
Job description
At Day & Ross, you’ll go far.
Day & Ross is one of Canada’s largest transportation companies, serving top brands across North America. We got our start hauling potatoes in 1950, and now we have a team of more than 8,000 employees, drivers and owner operators.
We believe our people are our greatest strength – and we treat them like family. For over a decade, we’ve been recognized as one of Canada’s Best Managed Companies, and we were named a Top Company for Women to Work for in Transportation in 2018 and 2019. Our industry recognition is a testament to the family values we share with our parent company, McCain Foods Limited.
About the Role
Invoice Coordinator
Full-time
Mississauga, ON
The Invoice Resolution Specialist receives, prioritizes, investigates and processes customer invoice disputes within established company guidelines.
How You'll Help:
- Assist Invoice Administrators with their functions when required
- Analyze processes to improve effectiveness
- Analyze and understand customer invoice requirements; offer standard invoice options when applicable
- Work closely with customers and Sales to provide approved non standard invoice options including updating customer web portals to provide accurate invoice details
- Escalate issues within established guidelines to ensure accurate invoicing
- Work closely and provide feedback to internal departments to ensure accuracy
- Maintain positive customer relationships, both internally and externally
- Other related duties as may be required
Your Skills & Experience:
- Minimum of secondary education
- Post-secondary education in business administration or related field, an asset
- A suitable combination of education and experience ay be considered
- Minimum one year experience in Billing Department
- Excellent verbal and written communication skills
- Computer skills – accuracy, MS products including strong Excel skills; AS400 experience, an asset. Must possess the ability to learn new software
- Demonstrated interpersonal and customer relationship skills
- Strong analytical and problem solving skills, particularly numerical
- Detail orientated with the ability to work accurately in a high volume, fast paced environment
Please note that the successful candidate will be asked to provide reference and criminal background checks prior to employment. Only those candidates selected for an interview will be contacted.
As a federally regulated employer, Day & Ross fully supports the principles of employment equity and encourages all qualified members of the designated groups to apply.
Job Types: Full-time, Permanent
Benefits:
- Casual dress
- Company pension
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
- Vision care
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Mississauga, ON: reliably commute or plan to relocate before starting work (required)
Experience:
- Microsoft Excel: 1 year (preferred)
Work Location: In person
About Day & Ross
CEO: Bill Doherty
Revenue: $100 to $500 million (USD)
Size: 1001 to 5000 Employees
Type: Franchise
Website: www.dayross.ca
Year Founded: 1950
