service advisor Tipton, England
Job description
Job Introduction
Brindley Kia West Bromwich is currently looking to recruit a full time, permanent Trainee Service Advisor to be based at our busy site on New Road in Tipton. We require a highly customer focused individual, to deliver exceptional service and advice within to all our customers. Previous experience is not essential for this role as full training can be given for the right candidate.
As a trainee, you will be provided with both in-house & manufacturer training to run alongside the practical day-to-day role to help you progress. This is a great opportunity to join the motor trade and embark on a new, exciting and rewarding career with The Brindley Group.
About the Role
- Booking customer vehicles in for maintenance and/or repairs, and liaising with the workshop team to schedule the workload
- Meeting customers on arrival and providing them with a seamless service, from drop off to vehicle handover
- Updating customers with progress on their vehicle, as well as authorising additional work and making follow-up calls
- Liaising with the Workshop to ensure customers vehicles are ready on time
About You
- You will have the passion to deliver an excellent customer experience and the ability to quickly establish and build rapport with our customers
- A well-presented individual with a desire, attitude and character to succeed
- You will have excellent organisational skills and punctuality
- You will have great administrative skills with knowledge of dealer management systems
Why Brindley?
Founded in 1931, Brindley Group stands as one of the largest privately and family-owned motor retailer groups in the Midlands. We employee locally over 300 and we are still growing. The Brindley Group currently represents 9 of the world's most prestige vehicle brands; in 13 dealerships across the West Midlands, we provide a fantastic working environment and we are committed to 'Developing Talent' and 'Building Careers'.
Job Types: Full-time, Permanent
Salary: From £22,000.00 per year
Benefits:
- Company pension
- Employee discount
- Life insurance
- Store discount
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Education:
- GCSE or equivalent (required)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
Application deadline: 20/08/2023
Reference ID: Kia West Brom
