Service Advisor

Service Advisor Nottingham, England

BMW Group Retail
Full Time Nottingham, England 10.56 - 12.04 GBP Today
Job description

Sytner Nottingham is looking for a Service Advisor.

Your role

As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers.

This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need.

Sytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.

Your profile

You must have a minimum of 2 years' proven experience as a Service Advisor.

Ideally, you will also have excellent organisational and administrative skills along with good attention to detail. A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment. Working knowledge of Kerridge would be advantageous, but not essential.

Rewards

  • Enhanced Holiday Entitlement – 33 days inc. bank holidays
  • Industry-leading Maternity, Paternity and Adoption Pay
  • Career Development
  • Recognition of Long Service every 5 years
  • Discounted Car Schemes
  • High Street Discounts
  • Discounted Gym memberships
  • Cycle2Work scheme
  • One day a year paid voluntary / community work
  • Business social events

Similar searches: BMW, Permanent, Full-time, Sales / Customer Service, Competitive


Retailer

Sytner Nottingham

Location

Nottingham

Salary

Highly Competitive

Starts

13 Feb 2023

Closes

13 Mar 2023

Brand

BMW

Contract Type

Permanent

Hours

Full-time

Business Area

Sales / Customer Service

Service Advisor
BMW Group Retail

www.bmwgroup.com
Munich, Germany
Oliver Zipse
$10+ billion (USD)
10000+ Employees
Company - Public
Transportation Equipment Manufacturing
1916
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