service administrator Ramsgate, England
Job description
Customer Service Administrator
Ramsgate
Permanent, Full-Time, Mon-Fri
£24,000 - £27,000 p.a. + bonus and generous benefits
Benefits:
- Well established brand-leading business
- 31 days holiday
- Generous contributory pension
- Birthday voucher
- Free on-site parking
Customer Service Administrator
- Are you a customer-centric administrator who is decisive and can use common sense to solve client's queries?
- Does working at a fast pace within a close team of like-minded professionals appeal?
- Are attention to detail and organisational skills a priority for you?
If so, this lovely job could be exactly what you are looking for.
We are working with an international, brand leading manufacturer to find them an exceptional Customer Service Administrator.
Job Purpose of the Customer Service Administrator
Working within this dynamic team, you will play a crucial role in ensuring that customer's queries are solved in a timely and efficient manner.
- This role is an opportunity for you to use common sense and initiative to achieve the best result for the customer, going above and beyond their expectations.
- You will also become expert in the company's products, providing guidance and support when required.
- Listening skills are important to make sure that you have understood and can resolve the problem in a concise and effective manner.
- Collaborative working within all areas of the business is key to the success of the Customer Service Administrator, as is an understanding of how the role contributes to the on-going success of the business.
The ideal person for the Customer Service Administrator will have:
- An excellent background in customer services in a fast-paced environment
- An exceptional telephone manner
- Great verbal and written English
- Computer literate with Hub-Spot and/or SAP knowledge
- Problem solving and common sense approach
- Ability to remain calm under pressure
- Goal orientated
To apply for this interesting and varied role, working for a great company, just call or email Jane.
Westin Par values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.
Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment Agency
Due to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion.
Job Types: Full-time, Permanent
Salary: £24,000.00-£27,000.00 per year
Benefits:
- Additional leave
- Company events
- Company pension
- Employee discount
- Free parking
- On-site parking
Schedule:
- Day shift
- Monday to Friday
- No weekends
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- Ramsgate, Kent: reliably commute or plan to relocate before starting work (required)
Experience:
- Customer service: 2 years (required)
- Administrative: 2 years (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Reference ID: JD/CT/11432
