service administrator

service administrator Aberdeen, Scotland

SLB
Full Time Aberdeen, Scotland 10.56 - 12.04 GBP Today
Job description

Job Summary

Are you looking for a role within a thriving, international environment with rapid career progression? Do you have strong administration skills and experience in a customer facing capacity?

We are seeking a Customer Services Administrator who can support the logistics team by facilitating the order and timely delivery of parts for a business-critical product line.

This is a highly diverse role, where you’ll be liaising with a wide variety of local and international stakeholders, including suppliers, vendors, and internal customers.

Responsibilities Include:
  • Supervise or perform administrative functions supporting customer service and sales order entries.
  • Provide technical knowledge needed to properly process customer orders, and ensure correct information is collected for invoicing.
  • Maintain a record of assets' delivery progress and invoicing.
  • Coordinate orders and shipments between Manufacturing and customers.
  • Track and report to customer and sales staff delivery dates, anticipated delays, and conflicting terms and conditions of customer purchase orders.
  • Execute safe, accurate, on-time delivery of project deliverables for internal and external customers.
  • Interact with Production, Buyer, and Planner to follow up on customer orders.
  • Prioritize activities with customers and resolve issues with the Plants and Product Lines.
  • Interface with departments handling activities such as credit and collections, sales, shipping, and purchasing to ensure effective and timely service to customers.
  • Resolve licensing issues received from customers and record in the support database.
  • When applicable coordinate/participate in customer quick of meeting
  • Coordinate spare warranty process with the stakeholders to provide customers satisfaction and solution, wherever applicable.
  • Liaising across a wide variety of international stakeholders including external vendors and suppliers

Minimum Job Qualifications

Requirements
  • Educated to Degree level
  • Experience in a customer service role, or related customer-facing position
  • Experience using ERP systems, SAP is preferred but not essential
  • Excellent communication skills, both written and verbal
  • High level of computer literacy, particularly with Excel
  • Experience within a manufacturing environment is preferred but not essential

AutoReqId

69600BR

Title for Posting

Customer Services Administrator

PSA/Division

MPS (VALVES)

Division

PRS - MPS (Midstream Production Systems)

Job Discipline

Operations Support

Employment Status

REGULAR

Basin

Offshore Atlantic

Country

United Kingdom

State/Region/Province

Scotland

City

Aberdeen

Disclaimer

Schlumberger is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law.
Customer Services Administrator | Cameron

service administrator
SLB

www.slb.com
Houston, United States
Olivier Le Peuch
$10+ billion (USD)
10000+ Employees
Company - Public
Energy & Utilities
1926
Related Jobs

All Related Listed jobs

Maintenance Technician
Siemens Gamesa Renewable Energy Kingston upon Hull, England 39211 - 39775 GBP ANNUAL Today

Je werkt aan het opbouwen van duurzame relaties met zowel bestaande als nieuwe key accounts zonder daarbij de commercile korte-termijn doelstellingen uit het

Care at Home Carer
Peoples Care Solutions by Christina's Home Care 11.55 GBP HOURLY Today

UK Driving licence and car (required). HOURLY RATE OF PAY IS 11.55, WITH ENHANCED PAYMENTS (at least time and a half) ON 8 PUBLIC HOLIDAYS.

General labour / Handyman / Apprentice
A2Z Builders Rye, England 21840 - 31200 GBP ANNUAL Today

Job Types: Full-time, Freelance. Rye: reliably commute or plan to relocate before starting work (required).

Care Assistant
Newcross Healthcare Solutions Oban 14 - 0.00 GBP hour Today

Will you be a Care Assistant who makes a difference?

Newcross gives you more support and free training to make a rewarding...

server
The Breakfast Club London, England 23920 - GBP HOURLY Today

The Breakfast Club is looking for a passionate, kind and enthusiastic Waiter / Waitress to join...