service administrator

service administrator Normanton, Yorkshire and the Humber, England

Morgan King
Full Time Normanton, Yorkshire and the Humber, England 22000 - 20027 GBP ANNUAL Today
Job description

Customer Service Administrator

Normanton

£20,500 - £22,000

4 day or 5 day flexible shifts also available over a weekend i.e. Friday – Monday or Thursday – Sunday etc. (extra payment made for this role)

Do you have excellent customer services experience? Are you a well organised administrator? Are you a confident communicator both written and verbal? If so, we want to hear from you! Morgan King are actively recruiting for a Hire Desk controller to join our client on a permanent basis based in Normanton. This is a fantastic opportunity to join a growing business that really look after their staff and have a culture to promote from within.

The role includes:

  • Responsible for smooth running of Key Accounts and/or General Orders.
  • Ensure all orders are taken in detail and processed correctly.
  • Create, input and ensure accuracy of orders onto the company system to minimise account queries and potential credits.
  • Ensure relevant spreadsheets (as applicable) are updated daily/weekly
  • Answer all incoming calls within 3 rings in a polite and professional manner
  • Achieve all targets and KPI’s that are set for individuals/Administration team
  • Create, post invoices to Sage daily, from various run code reports as specified and update Line Manager.
  • Any customer queries must be dealt with quickly and efficiently.
  • Line Manager or Director requests are to be completed within the same day or within timescale provided by them.
  • Liaise and communicate effectively with all levels of staff.

****Full training is provided****

Qualifications required:

  • Confidence with IT and Microsoft packages including Excel
  • Previous Administration and Customer services experience
  • Able to follow company set policies and procedures
  • Willingness to learn new processes
  • Excellent communication skills both written and verbal

Benefits:

  • Company pension
  • Discounted or free food
  • On-site parking

If you are looking to work for a business that support their staff and offer excellent training and development, apply now!

Job Types: Full-time, Permanent

Salary: £20,027.00-£22,000.00 per year

Benefits:

  • Company pension
  • Flexitime
  • Free parking
  • On-site parking

Schedule:

  • Day shift
  • Flexitime
  • Overtime

Supplemental pay types:

  • Bonus scheme
  • Commission pay
  • Performance bonus
  • Tips
  • Yearly bonus

Ability to commute/relocate:

  • Normanton: reliably commute or plan to relocate before starting work (required)

Experience:

  • Customer service: 1 year (required)
  • Administration: 1 year (required)

Work Location: In person

service administrator
Morgan King

www.morganking.co.uk
Leeds, United Kingdom
Unknown / Non-Applicable
Unknown
Company - Public
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