service administrator Croydon, England
Job description
To apply for this role you’ll need to submit an application form online via ccha website: To apply visit: https://jobs.ccha.biz/
Closing Date: 21 June 2023
(this advert may close earlier giving 2 days’ notice if we receive a high volume of applicants, therefore please keep an eye on the closing date on our website)
Who are we?
ccha is an ambitious community-based housing association working in Croydon, Sutton and Bromley. Our active development programme means we will soon have more than 1600 homes. We employ over 45 staff who are committed to delivering a high-quality service to our residents and developing more homes within the community.
ccha’s Vision - “Delivering on our promises”
ccha’s Mission Statement - “We enable staff and partners to deliver excellent services for our residents and provide more quality homes for our community”
Who are we looking for?
This is an exciting time to join ccha and an excellent opportunity. You will be the front line and first point of contact for our residents and external customers, delivering a high level of customer service and housing management services across a range of tenure types, whilst providing administrative support to a close-knit neighbourhood team who are dedicated and passionate about delivering a first class service to our residents.
We welcome candidates with experience in the housing sector, but we're also looking for people who may not have this experience but have the qualities and skills we feel would most benefit our residents and customers. The successful candidate will be able to demonstrate commitment to excellent customer standards and service delivery and an understanding and commitment to equality and diversity. You will need to be an excellent communicator, emotionally resilient, able to work well with others at a variety of levels. You will need to be highly organised, own good IT skills, plan and manage your own workload in a busy and demanding service.
A full training package will also be provided to new members of our team to help them develop the skills to become a great administrator.
We operate hybrid working, with some days spent in our new offices based in central Croydon and some days working from home.
If you feel you have the qualities, we're looking for we'd love to hear from you.
What can we offer?
This role offers the opportunity to develop and expand on your existing knowledge and experience within compliance. You will be able to share and implement your ideas in a friendly and supportive team who are passionate about improving services and providing quality homes that are decent and safe for our residents.
This role is full time and offers the ability to work both from the office and from home.
If you wouLd like more information on this role please contact Wesley Flower.
ccha’s Vision - “Delivering on our promises”
ccha’s Mission Statement - “We enable staff and partners to deliver excellent services for our residents and provide more quality homes for our community”
Our competitive benefits package includes:
- 25 days holiday (rising to 30 days)
- Matching pension contributions (up to 10%)
- Private Health Scheme and Simplyhealth cash plan
- Flexible/agile home working
- Option to buy and sell holiday
Applications & Assessment
To apply for this role you’ll need to submit an application form online via ccha website: To apply visit: https://jobs.ccha.biz/
For information on how to write the supporting statement, within the online application, please read the attached guidance notes. If you have any questions on this process please email HR
Testing and interviews: W/C 26/6/23
Job Type: Full-time
Salary: £30,242.86 per year
Benefits:
- Additional leave
- Company pension
- Cycle to work scheme
- Flexitime
- Life insurance
- Private medical insurance
- Sick pay
- Work from home
Schedule:
- Flexitime
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Work Location: Hybrid remote in Croydon, CR0 1SS
Application deadline: 21/06/2023
Reference ID: 422-NSA
About Croydon Churches Housing Association
Revenue: Unknown / Non-Applicable
Size: 1 to 50 Employees
Type: Self-employed
Website: www.ccha.biz
