service administrator Bristol, England
Job description
An opportunity has arisen for a highly organised and enthusiastic individual to join the Specialised Eating Disorder Service at Blackberry Hill Hospital. . We are seeking a full time clinical administrator to complement the administration team. Duties will include co ordination of referrals, booking appointments and supporting the day to day running of the service. Formatting and sending of clinical letters and uploading to clinical records, maintenance of clinical waiting lists using RIO – electronic medical records system, and other admin duties in accordance with the job description.
Successful applicants will need to be motivated and adaptable to working within a busy team and be able to demonstrate the ability to deal with competing time pressures in a calm and organised way. This position involves direct contact with service users on a daily basis and excellent interpersonal skills are essential.
We are a dynamic, warm and welcoming team. High levels of support and supervision will be available to the successful applicant.
Liaise with a wide range of stakeholders, both internal to the organisation and external, including:
- Medical Staff
- Multidisciplinary Teams (Community or Inpatient)
- Services Users and Carers
- Health and Social Care teams
- Third sector/voluntary agencies
- Community groups and local authority provision
- Other statutory agencies e.g. Police, Ministry of Justice etc.
- Providing Secretarial support to named Medical Staff/management team.
Passion: Doing my best all of the time
Everything I do is in the interests of everyone who uses our services
I am positive and enthusiastic in my work
I am receptive to new ideas and service improvements
I actively seek opportunities to learn and develop
Respect: Listening, understanding and valuing what you tell me
I show compassion and kindness at all times
I am a team player and support my colleagues
I listen carefully and communicate clearly
I respond positively to differences of opinion
Integrity: Being open, honest, straightforward and reliable
I encourage and value feedback from others to help me develop
I try to always do what I say I will do
I am open and honest about when things have not gone well
I raise concerns and report incidents that arise
Diversity: Relating to everyone as an individual
I try to listen without judging
I respect other people’s culture, beliefs and abilities
I actively take account of the needs and views of others
I understand and support the benefits that diversity brings to my team
Excellence: Striving to provide the highest quality support
I set high standards for my work and personal conduct
I plan my workload and deliver on my commitments
I make best use of available resources
I put forward ideas to improve the quality of service
Please see attached Job Description/Person Specification.
Experience of working within a team.
Able to organise and maintain a busy office/admin team.
Experience of administrative systems and office procedures.
